Berry Street Web Docs Annual Report 2009 | Page 10

SUE’S STORY Sue shared her property in the Cathedral Ranges with a dog, two cats, chickens and sheep. She enjoyed tending her vegetable garden and ran a small business from home. When the fires came through on Black Saturday, she stayed and fought to save her home, but the intensity of the fire was too great. She survived by sheltering in an old concrete dairy. She lost her animals, her home, her garden and her business. Like many people, Sue’s insurance was insufficient in the face of complete devastation. When Berry Street’s case manager first met Sue, she was staying in a friend’s shed. Her relationship with her partner had recently broken down and she was emotionally vulnerable. The case manager arranged for Sue to attend counselling, provided material aid and began helping her to access various grants. Initially Sue was assisted with food parcels, linen, a sewing kit, kitchen and laundry appliances and wood. As the weather got colder the case manager took her gloves, a beanie, blankets and pre-cooked meals. Sue decided to build a cabin on her property and, at times, she felt very frustrated and angry about building delays. Her case manager talked with her about strategies she could use in dealing with her situation. She also helped Sue re-establish her garden and gain further financial assistance. Seven months on from Black Saturday, Sue is comfortably settled in her cabin, she has recommenced her business, has successfully obtained all the grants for which she applied and sees her counsellor as necessary. 9