Berry Street Web Docs Annual Report 2008 | Page 11

Why aren’t all kids having a good childhood - what are we doing doing about it? A: By ensuring that we have the right staff – that they are well supported and supervised and constantly improve their knowledge and skills To provide the highest quality services demands that we have the best staff and foster carers – people who understand how to form relationships with our kids and families, as the crucial first step in healing. • Introduction of a new online Learning Management System, which increases access to learning, especially for rural staff. Like other sectors, the community sector is facing workforce shortages, which will be exacerbated as many of the baby boomers retire in the next 5-10 years. • Development of a writing and recording resource for residential care workers, in conjunction with Westcare, Centre for Excellence in Child and Family Welfare, Ideas that Work and Fran Haarsma Productions. Our focus is on retaining and developing our staff. Staff turnover across Berry Street was 12.7% and amongst our leadership group of 41, it was 7.8%. • Forty-nine staff were granted up to 5 hours study leave each week. Highlights of 2007/08 include: • Our first Employee Opinion Survey, which reported that: • 97% of respondents (of a 60% response rate) are aware of our organisational Values – Courage, Integrity, Respect, Accountability and Working Together and see people applying them in their work. • 89% would recommend Berry Street as a good place to work. • 83% felt they had appropriate professional development. • 90% indicated they could express their views and their teams were accepting of difference. • A new Code of Conduct was developed based on our Values. All staff discuss the Code of Conduct with their supervisor before signing their acceptance. • An increased focus on safety in the workplace and the development of a new elec