Bengals Game Day Newsletter 5 Nov 5th Cincinnati_Digital - Page 10

game details + entertainment SAFETY AND SECURITY Help your game day go smoothly by being prepared! Be sure to review our updated prohibited items list. For a complete directory of EverBank Field policies and information, please view our Fan Guide at jaguars.com/fanguide or ask for a copy at any Guest Services Booth. longer than six inches • Coolers or containers, including cans, cups (except 2017 souvenir cup purchased in- stadium), bottles (including misting fans) and beverages from outside the stadium GAME DAY ATTRACTIONS EVERBANK FIELD GAME DAY SCHEDULE 10 AM NFL BAG POLICY LEAVE YOUR BAG AT HOME! To provide a safer environment for the public and signifi cantly expedite fan entry into EverBank Field, NFL policy limits the size and type of bags that may be brought into the stadium. The Jaguars strongly encourage fans to not bring any type of bags. Fans are allowed to carry a clear bag up to 12”x6”x12” or a small hand clutch no larger than 4”x6.5”. Ticket offi ce opens (North End Zone between Gates 2 and 3) 10 AM Fan Entertainment Zone opens (South End Zone) 11 AM EverBank Field seating bowl and all gates open 11:30-12 PM The ROAR autographs (Fan Entertainment Zone) 11:30-12 PM Alumni player autographs (Fan Entertainment Zone) 1:00 PM Kickoff GUEST SERVICES Any medically necessary items must be pre- approved by the Jaguars. Please call (904) 633-2000 (option 1) or myExperience@ jaguars.com to be considered for approval. All items will be subject to proper inspection at entry gate. For more information on the Jaguars bag policy, please visit www.jaguars.com/allclear. PROHIBITED ITEMS Don’t get turned away at the stadium gates. Before arriving on Sunday, make sure to review our full prohibited items list at www.jaguars.com/fanguide. Prohibited item reminders: • All bags with the exception of a small hand-sized clutch (4.5” x 6.5”) or clear bag no larger than 12” x 6” x 12” • Banners or signs larger than 3 feet by 2 feet • Cameras with detachable lenses or lenses Need assistance on game day? The guest services team is here to help. To ask a question or seek assistance with a problem or issue: • Locate your nearest usher, security guard, police offi cer or guest services team member. • Visit any of the guest services booths located on the main concourse outside sections 223, 244 and 202; in the upper concourses outside sections 410 and 436; and in the US Assure Clubs on the ground level and immediately outside of the elevator on the lower and upper levels. • Text “ASSIST” followed by the location and a brief description of the issue to 58154. Texting is also available in the parking lots beginning two hours prior to kickoff and one hour post-game. Looking to provide feedback regarding your game experience? If you have a question or concern and would like to provide feedback following the game, you may do so in any of the following three ways: • Pick up a guest comment card from