Autonews Magazine - Edition: Q1 2017 AutoNews edition 1, 2017 | Page 15

AIG Claims Settlement Process
Client inspects the car . If satisfied with the repairs , client signs release letter . Release letter issued www . aig . com / ke
Autonews - AA Club of Kenya magazine – 15
AIG Claims Settlement Process
1 2 3
Accident occurs Secure accident scene and involve police
Tow vehicle to garage Preferred by insurer or a safe place
Report to broker / agent / Insurer with details on place of accident , time , death / injuries , place / garage taken
4 5 6
Submit documentation Claim form , police abstract and driving licence
Assessor appointed Repairs authorised Excess payment ( if applicable )
Client inspects the car . If satisfied with the repairs , client signs release letter . Release letter issued www . aig . com / ke
Head Office Eden Square Complex , Chiromo Road , Westlands .
Agency Office Shelter Afrique House 3rd Floor , Mamlaka Road .
Town Office Commercial Bank of Africa ( CBA ) Building , Wabera Street .
Mombasa Branch NSSF Building Ground Floor , Nkrumah Road .
P . O . Box 49460 - 00100 Nairobi M + 254 723 600 500 M + 254 735 338 830 Fax : + 254 ( 0 ) 20 3676 001 E : aigkenya @ aig . com
T : + 254 ( 0 ) 20 2725 109 T : + 254 ( 0 ) 20 2711 412 E : agencykenya @ aig . com
T + 254 ( 0 ) 20 2220 726 T + 254 ( 0 ) 20 2220 583
T + 254 ( 0 ) 41 2223 437 F + 254 ( 0 ) 41 2228 004 M + 254 728 999 233 M + 254 733 224 224 E : aigmsa @ aig . com
Insurance and services provided by member companies of American International Group , Inc . Coverage may not be available in all jurisdictions and is subject to actual policy language . For additional information , please visit our website at www . AIG . com .