Australian Govlink Issue 3 2016 | Page 40

36 SECURITY Procuring security We all know the saying ‘you get what you pay for’. The saying is no more appropriate than when it comes to procuring security services. “At the same time it will be important for users of private security services to understand that better trained security personnel will come at a premium. For some corporate and government procurement managers this will require a major shift in their thinking in a market where price rather than quality has been the primary driver. “As recent global events have shown, we live in changing and challenging times. As the role performed by Australia’s private security industry grows and evolves, it is vital that the industry has access to appropriately trained personnel with the necessary competencies to perform the duties they are tasked with”. GOVLINK » ISSUE 3 2016 The focus on choosing the lowest cost provider needs to be challenged. Instead the maxim needs to focus on which provider is offering the best value for money. This is particularly relevant when it comes to procuring manpower services such as security officers, static guards or mobile patrols. If there are significant variations in the quotes you receive, make sure you understand the reasons for these variations. What is the level of service they will provide, what experience do they and what is the quality of the personnel they will provide? It may be that in offering you the lowest possible price they are cutting corners, which may create headaches for you down the track. If you do choose to go with the lowest cost provider, make sure you get an assurance from the provider that they fully comply with federal workplace laws. What can happen is that the personnel employed to work at your venue are underpaid or misclassified as independent contractors.