AST Digital Magazine April 2017 April 2017 | Page 41

Volume 11 April 2017 Edition The solution offers complete flexibility to meet individual airport operator requirements, and the potential to make virtually all traveler handling processes automatic. (Learn More about Gemalto ID Verification Travel, courtesy of Gemalto and YouTube) “For airports and airlines alike, the opportunities created by strong growth in passenger numbers go hand in hand with the challenges of more stringent border and security checks,” said Max- ime Boulvain, CEO at IER. “This new partnership between IER and Gemalto squares the circle, utilizing world-class automa- tion techniques to improve customer satisfaction, implement consistent identity and document ver- ification procedures, and maximize commercial revenues.” “The appetite for automated, self-service travel experiences is already evident in the success of electronic travel authorization, online check-in and automated border eGates,” commented Fré- déric Trojani, Executive Vice President of Gov- ernment at Gemalto. By putting the passenger in control of their airport experience, Gemalto and IER’s joined-up ap- proach reduces queueing, as well as the stress and strain associated with air travel. “For the first time, our solution offers an opportu- nity to reap the full benefits of this trend, working with leading partners whose solutions have been proven in numerous deployments.” Airports and airlines also benefit from the en- hanced customer experience, with travelers en- joying more free time in leisure and retail facili- ties. (Learn More, courtesy of Gemalto and YouTube) 41