S C EN E + HEA R D much bigger is not a new idea, he explained it so sublimely and it spoke to me so powerfully that I was forever changed. Since then, I have encountered many other teachers who have been able to add to my understanding and acceptance of this concept that is so fundamental to all spiritual traditions. We are surrounded by love. It opens our minds and hearts to the possibilities that abound ... if we let it. IN ONE OF YOUR INSIGHTS YOU EXPLAIN “THE MULTIPLIER EFFECT.” HOW IS THIS THE “GOLDEN GATEWAY TO PROGRESS?” There are really two big surprises about the Multiplier Effect. One is that adding a new attribute, or greatly augmenting an existing one, can literally multiply results by orders of magnitude. For example, in a business this might include technology, efficiency, risk management, understands that success—however you choose to define it—can be orchestrated, it only remains to implement. But here’s the magic: So much of how we orient ourselves to the world and what we choose to do (or not do) is a function of our self-image. The more we truly believe that we can do something, the greater the likelihood that we’ll show up to even try. And the greater the likelihood that we’ll adopt an attitude of “I can” versus “I can’t.” It’s about choosing. It may sound simple, but it all adds up, and it all contributes to a stairway of success. And it’s literally transformational. YOU WRITE ABOUT A TIME IN YOUR LIFE WHEN YOUR COMPANY, COMMONWEALTH FINANCIAL NETWORK, WAS IN TURMOIL. YOU ATTENDED HARVARD BUSINESS SCHOOL’S OWNER/PRESIDENT HOW DID IT FEEL TO SHARE AND WRITE ABOUT YOUR OWN PERSONAL EXPERIENCES AND ANECDOTES? That part was fun and easy since I knew the experiences intimately, as well as why some lessons took a long time to learn, why I avoided them, and how they changed my life. Plus, researching this vast body of work was the greatest learning experience I could have ever imagined. The hard part—and it was much more difficult than I anticipated— was trying to craft everything that I learned, and all the wisdom that has been passed down to us, into a cohesive whole. While it has been very easy for me to share a nugget of knowledge here and there, or entertain someone with a revelatory story, to organize it into a relatable, practical, and enjoyable format was the real challenge. “THE MORE WE TRULY BELIEVE THAT WE CAN DO SOMETHING, THE GREATER THE LIKELIHOOD THAT WE’LL SHOW UP TO EVEN TRY. AND THE GREATER THE LIKELIHOOD THAT WE’LL ADOPT AN ATTITUDE OF ‘I CAN’ VERSUS ‘I CAN’T.’ IT’S ABOUT CHOOSING.” communications, and service. The logic and math are explored thoroughly in the book. The second surprise stems from the fact that we usually do just the opposite; we tend to focus on areas where we already have proficiency versus where we are weak. That’s because we have historically avoided areas where we are lacking and feel inadequate. It’s a dynamic that perpetuates itself. The result is that we invest time and resources where we only achieve marginal benefit and miss the big opportunities to advance and transcend. WHAT DO YOU CONSIDER THE CRUCIAL FIRST STEP TO THE “STAIRWAY OF SUCCESS?” Understanding that it exists and it’s there for our taking. Once someone 14 ISSUE TWO | ASPIRE MANAGEMENT PROGRAM FOR HELP. WHAT WAS YOUR BIGGEST TAKEAWAY WHILE THERE, WHICH YOU DESCRIBE AS YOUR “NORTH STAR?” Ah! That was the importance of listening in all of its many manifestations. This is a fundamental skill and one that I assumed I already mastered (much like most people). In reality however, I was a terrible listener. I was much better telling other people why they were wrong than opening myself to the information and insights they had to share. It was immensely arrogant and shortsighted of me to assume that I had the corner on what was going on, what worked, and why. That was an enormous eye opener and it changed my life in extraordinary and wonderful ways. YOU REFER SEVERAL TIMES TO THE PHRASE “LET GO AND LET IN.” WHY IS THIS SO CRITICAL? Elevating is the result of having more information and understanding. But it’s not just a mental exercise. Our hearts also offer an enormous opportunity to grow, perhaps even more so than facts and formulas. The more that we can open our minds and open our hearts, the more we are able to let in and nourish us. Letting go is often the precursor to letting in. Many of us have a death grip on our preconceived notions, biases, and beliefs. We tend to think that our team, our town, our religion, our evaluation is better than everyone else’s. It’s extremely hard to learn and difficult to grow when we’re stuck in that illusion.