Asia-Pacific Broadcasting (APB) November 2018 Volume 35, Issue 10 | Page 6

6 NEWS & VIEWS November 2018 Tap technology trends to secure the future of your business by stan moote Smart business leaders regularly take time away from day-to-day business imperatives to look ahead and see what is coming down the track. That way, they are part of the next wave, rather than victims of it. I have engaged with many smart leaders over the past few months and also taken some time myself to gaze into the future, taking into account solid, hard data from IABM’s Strategic Industry Analysis report released at IBC2018. What follows is the result — my future- proofing technology trends checklist, and while not all of the items will neces- sarily apply directly to your business, it is worth the time to evaluate the potential impact in each of the areas I cover. Broadcasting used to be a known quantity — it delivered all your enter- tainment, news and information. But thanks to Networking Everywhere, we now have multi-platform delivery. Also, because of Networking Everywhere, we ended up with social media, and social media has become entertainment — which is what is taking us away from the norm of entertainment via TV. We also get news and weather — again, traditional broadcast staples — via social media today; I will leave the discussion about fake news to you though! What social media does not do is docu- mentaries, reality and game shows — but we are never- theless talking about them on social media! So my first technology trend is so- cial media. In the US, adults watch an average of around five hours of video a day (content that is 20 minutes or more in length), and spend one hour and 15 minutes a day on social media. Social media affects TV ratings — 85% of Twitter users who are active dur- ing prime-time say they are tweeting about TV content they are watching; tweets cause ratings, which help drive more tweets. So you can use social media to increase viewership, and by understanding viewer interactions with TV programmes and social media, you have even more ways to use this data. People most definitely want local news and also world news with a local point of view; this includes local sports, events and weather too. The broadcast- ers who are doing well are focusing on making local content available — this is keeping their brands and ratings strong. The second technology trend is advanced analytics, which has only just started to be used in the broadcast business. Using artificial intelligence (AI), advanced analytics has the power to look into extremely large data sets to reveal patterns, trends and associations. The insights gained can inform advertis- ❝Your ongoing success relies on examining and re-inventing everything you do — continuously. That way, you will be part of the future, and not a footnote in history.❞ ing decisions and uncover viewer trends, likes and dislikes way beyond the power of the traditional focus group. Some 63% of companies with well-established ana- lytics strategies reported 15% or more improvement in operating margins in 2016. Today, there is enough data that can be easily mined to improve the odds of programming bets and viewer preferences. AI itself is my next trend — also at an early stage of adoption, but with an increasing number of broadcast and media companies planning to deploy it over the next few years. Potential appli- cations for AI range across the content chain, from acquisition and editing to content management and distribu- tion. What areas of your operation are laboriously manual or could not use an efficiency boost? AI is one of the keys to unlock this and free up your staff to do more profitable ventures which lines up directly with purchasing decisions to “make us more efficient”. Software-defined networking (SDN) is the next trend to watch out for. Dynamic, manageable, cost-effective and adaptable, SDN is ideal for the high- bandwidth, dynamic nature of today’s applications. The premise behind SDN is that signals no longer need to line up with workflows; this will deliver a major shift in how facilities and upgrades will be designed, built and maintained. IP is already on most people’s radar. With SMPTE ST 2110 now established, adoption of IP is already accelerating, bringing clear benefits to facilities, most notably in agility and efficiency. Be aware of the point where you have amortised your investment in SDI infra­structures and plan accordingly — or move to a hybrid IP/SDI approach to reduce lift- and-shift shock on your Capex books. Enabled by the move to IP, my next trend is virtualisation, which replaces dedicated hardware functions with software running on COTS (commercial off-the-shelf) technology. Virtualisation has a number of benefits; in addition to eliminating custom hardware, it also enables new services to be added quickly — and non-profitable ones to be turned off quickly too — and deliv- ers agility to meet rapidly changing viewer demands. And, of course, it works with the cloud too, the adoption of which is reaching an advanced stage in broadcast and media. Most organisa- tions are opting for a private or hybrid cloud approach, with on-demand usage providing great flexibility and potential cost savings while delivering a much faster time to market for new services. 4K/Ultra HD (UHD) may not have tak- en off as a mainstream over-the-air ser- vice as some predicted, but it has become the preferred acquisition format for future-proofing reasons — and also to serve the requirements of over-the-top (OTT) operators. But 4K/UHD is not about more pixels — it is about better pixels, enabled by high dynamic range (HDR). There is great interest in HDR because consumers can see the differ- ence, and even if you are not planning on going down the 4K/UHD road any time soon, many others are looking at the benefits of HDR used with just an HD signal. That is why HDR will be part of your future — and maybe sooner than you thought. 5G is coming, with predicted sub- scriptions rising from zero today to over 500 million in 2022, with 20 million of these in the APAC region. Ten times faster than 4G with a 90% reduction in network energy usage, 5G opens up a whole new world from smart cities and self-driving cars to the Internet of Things (IoT), and might even take the place of the wired Internet entirely in countries that have yet to develop widespread broadband infrastructure. Virtual reality (VR) may yet be in its infancy and struggling for moneti- sation models, but it is finding deploy- ments in our industry — for the present, mostly in sports, with 5G making mo- bile distribution possible in the coming years — and who knows where it will go with social media then! Blockchain will certainly change the dynamics of how programming gets paid for. Investment so far has been focused on advertising, but other potential use cases include conditional access, rights management and content monetisation. It may take a while to re- ally get a hold, but it is coming, so do not ignore it. And finally, as with every aspect of your business, cybersecurity is a must- have point to be examined. Your ongoing success relies on ex- amining and re-inventing everything you do — continuously. That way, you will be part of the future, and not a footnote in history. I urge you to use the above trends as a checklist for every aspect of your planning. To get your planning started be sure to look at IABM’s IBC2018 Broadcast & Media Strategic Analysis interactive report at www.theiabm.org/ibcreport. Stan Moote has worked worldwide in the industry for more than three decades and is the CTO for IABM, www.theIABM. org. IABM is the international trade association for suppliers of broadcast and media technology. Stan has a clear understanding of technology combined with a solid business twist, and he is also an APB panellist. APB PANELLISTS Graham Stephens CTO Media City Development, Malaysia Goh Kim Soon Senior Vice-President Broadcast Engineering Mediacorp Shad Hashmi Vice-President, Digital Development, Global Markets & Operations, BBC Worldwide Asia