ASH Clinical News September 2017 New | Page 24

Pulling Back the Curtain: Gerald A. Soff, MD an empathic, caring physician. I’d like to think that I now have a little more insight into my patients’ experiences, but I hope that I didn’t need to develop my own cancer to learn a lesson about empathy. Honestly, this is the first time in my life that I ever asked anybody to help me with anything. I am the youngest of three sons, and I joke that my dad didn’t even know he had a third son until he had to pay for my bar mitzvah lessons because I never asked for anything. When I was diagnosed with myeloma, it was the first time in my life I had to ask people, “Can you help me?” So, being in a position of having to ask people for help and see- ing how people responded to those requests was a real eye-opener. I thought I had a good support system, but I had never put it to the test. “Being in a position of having to ask people for help and seeing how people responded to those requests was a real eye-opener. ... It showed me the importance of simple kindness.” It showed me the importance of simple kindness: If someone asks you for something that might be a small inconvenience for you, remember that it is incredibly meaningful to the person asking. When I was undergoing prepar- ing for the stem cell harvest before my transplant, I needed someone to drive me to the hospital to get my leukapharesis catheter placed. My wife could not come with me that day, so I called a friend who had offered to help and asked him for a ride. He got off the phone, called his boss, and rearranged his work schedule so he could drive me to the hospital and bring me home when I was ready. For him, it was a modest inconvenience; for me, it was the most magnificent thing in the world. Another small example: I was in synagogue one Saturday during the initial cycles of treatment, feeling woozy because I was having trouble eating. A woman and her daughter came up to me and said, “You don’t look so good. Can we walk you home?” It was a simple act, but to feel valued and loved as a friend in that moment was wonderful. We need to remember that the small gestures we make as neighbors, friends, and health- care providers can be so appreciated by the patients at the other end. Kogenate® FS: His life. His treatment. Kogenate FS, Antihemophilic Factor (Recombinant): ■ ■ ■ Can be used as routine prophylaxis in adults and children with hemophilia A For use as on-demand treatment in adults and children with hemophilia A Is covered by all major national insurance companies and is preferred by CVS/Caremark,* Express Scripts, † and UnitedHealthcare* Reimbursement Support, Coverage, and Financial Solutions ✓ Free Trial Program ‡ : Talk to your patients about requesting a free trial of Kogenate FS with Vial Adapter ✓ Loyalty Program § : Patients can redeem points to receive Kogenate FS at no cost if they experience gaps or challenges with insurance coverage ASH Clinical News You and your patients can connect with a Bayer Access Solutions Case Specialist at 1-800-288-8374 8:00 AM –8:00 PM (ET) Monday–Friday ✓ $0 Co-pay Program : Eligible patients can receive up || to $12,000 in assistance per year ✓ Live Helpline Support: You or your patients can call for answers to any insurance coverage questions * On some commercial prescription plans. † This pertains to Express Scripts’s National Preferred and Basic Formularies. ‡ The Kogenate FS Free Trial Program is available to newly diagnosed patients and patients who are currently using other therapy. Patients currently using Kogenate FS are not eligible for the Free Trial Program. Participation in the Kogenate FS Free Trial Program is limited to 1 time only. The medication provided through this program is at no cost to patients and is not an obligation to purchase or use Kogenate FS in the future. Reselling or billing any third party for the free product is prohibited by law. § Patients who have government insurance (Medicaid, Medicare, Tricare, VA/DOD) are not eligible for the Loyalty Program. The program does not guarantee that patients will be successful in obtaining coverage for product. Support medication provided through Bayer’s assistance programs is at no cost to patients and is not contingent on future Kogenate FS prescriptions. Reselling or billing any third party for free product provided by Bayer’s patient assistance programs is prohibited by law. Bayer reserves the right to determine eligibility, monitor participation, determine equitable distribution of product, and modify or discontinue the program at any time. || People with private, commercial health insurance may receive Kogenate FS co-pay or co-insurance assistance based on eligibility requirements. The program is on a first-come, first-served basis. Financial support is available for up to 12 months. Eligible patients can re-enroll for additional 12-month courses. The program is not for patients receiving prescription coverage for product under any federal-, state-, or government-funded insurance programs, or where prohibited by law. All people who meet these criteria ar