ASH Clinical News March 2016 | Page 15

UP FRONT Dr. Schiffman’s son, Jake, and brother, Robert foodie in the family, and now he’s a lead buyer for the Food Network. We think he should be in front of as well as behind the camera – his fiancée Lauren agrees. Judd, our youngest, is the adventurous one. Right out of high school, he worked at an orphanage for children with HIV in Zimbabwe and then got his college degree in human development, and recently an MFA. He and his wife Athena are ceramicists and sculptors. All our kids and now grandkids have done different and surprising things. They’re the center of our lives, but we try not to be meddlesome or annoying parents and grandparents. Most of the time I think we’re successful. In a typical day, what is your rose and what is your thorn? Working with colleagues’ goals and helping to make them a reality brings me the most pleasure. Assisting and watching students and trainees grow as they care for patients is a wonder to me. It is the essence of what I try to do. Even though I have several other jobs, I couldn’t do any of them without caring for patients, and teaching others at the same time. For myself and the health-care system in general, I think there’s a large and sharp thorn we all have to deal with: the electronic medical record (EMR). In my opinion, it has impaired our ability to be with patients and families. With the way that the EMR works and how information is recorded, we have eliminated the detailed narrative of illness and the richness of prose. “Illness is how disease affects your soul; we have to know how to deal with that, and not just with the altered physiology of disease.” —FRED SCHIFFMAN, MD ASHClinicalNews.org The narrative has been replaced with checkboxes and “smart phrases.” The problem is, they’re not so smart. EMRs have changed my workflow and not for the better. Can they serve as a basis for certain research projects? Can they improve quality and safety? Maybe, but for many people, the focus has shifted from the patient care arena to the documentation arena, and the EMR seems to be a distraction and diversion from the important practice of patient care. Humanism is under assault in the modern health-care system, and, despite efforts by clinicians throughout the country to “humanize” EMRs, we haven’t yet figured out how to successfully incorporate this record-keeping into our lives as caregivers. How do you “protect” humanistic medicine? The basic components of humanisti 2