ASH Clinical News December 2014 | Page 68

TRAINING and EDUCATION How I Teach The Five Steps for Effective Simulation So, how do I teach simulationbased training for IT chemotherapy via lumbar puncture and Ommaya reservoir? By applying these five steps for effective simulation: STEP #1: Create a safe environment for the learner to foster a positive and low-stakes experience. Set the learner up for success by preparing and sharing all teaching materials in advance including relevant articles, videos, protocols, and assessment checklists. Review the key teaching points at In the simulation lab, the fellow failed to notice the incorrect dose and incorrect color the beginning of the session. of the MTX (right), leading to an MTX overdose. Emphasize how and when assessment will occur, as well as the lack of academic consequences from errors that January 2009 after a flock of geese caused the engines are committed and remediated in this setting. to fail. He saved the lives of 155 people. Captain Sullenberger c redited this “Miracle on the Hudson” in STEP #2: Create stations to master the execution part to the many days he spent at the controls of a of the technical/procedural portion of the skill flight simulator, a requirement for airline pilots, while set first. Set the stage for the learning environment midair disasters happened all around him. with appropriate task trainers (a.k.a. dummies) to Simulation training boosts confidence and elevates teach the technical aspect of lumbar puncture and competence by providing a safe and supportive enviaccessing an Ommaya reservoir before adding the ronment for learning and applying critical procedural patient-centered scenarios. and decision-making skills. These skills are essential for operating in high-risk environments. STEP #3: Create realistic scenarios and patientThe investment made in simulation appears to be paycentered sets that include essential components ing significant dividends in the airline industry and in the of competence. Patient assessment, clinical military, and can deliver similar benefits to the healthdiagnostic reasoning, application of judgment, care community as well. Medical errors and preventable and decision-making regarding management patient harm is the third-leading cause of death in the should play a role in each of the case scenarios. United States, affecting roughly 200,000 patients per year, Further supplement the scenarios with elements or the equivalent of 20 jumbo jets crashing every week.3 of non-technical skills, including interpersonal As a recent guest speaker at the inaugural Forum on communication skills. These could highlight team Emerging Topics in Patient Safety at Johns Hopkins communication and teamwork by engaging all Armstrong Institute, Captain Sullenberger discussed participants as learners through role assignment how “the same critical skills of team communications, (i.e., fellow, neurosurgeon, radiologist, hematologist, simulation-based training, and documented procepharmacist, nurse, advanced-level provider, and dures that saved many lives that day can and should patient). Identify physical space within your be applied to the health-care industry to help improve set where all participants in the group actively patient safety.” He indicated that one person’s heroic work together toward the stated objectives (i.e., a efforts are not enough: “A team of experts needs to be pharmacy, the bedside, a workroom for computer/ replaced by an expert team.”3 medical record review). ACGME and ABIM Require Safe and Effective Training of Procedural Skills and Access to Simulation Current ACGME requirements include technical procedural skills, such as: bone marrow biopsies, delivery of chemotherapy through all routes, and supportive knowledge to consent patients and safely perform the required technical and non-technical skill set. These skills are assessed through a formal evaluation process that must include objective performance criteria. Fellows must also have access to simulation training.4 Additionally, the Next Accreditation System now requires all training programs to use milestones-based assessment and reporting through descriptive and observable behaviors for the evaluation of invasive procedure skills.5 Board certification in hematology from the ABIM has a similar procedural requirement; in the future, this requirement may be included in maintenance of certification (MOC), similar to requirements that our colleagues in procedural specialties must fulfill. 66 ASH Clinical News STEP #4: Create an immersive experience with high-risk patient narratives, which is critical for engagement. Adhere as closely as possible to realistic situations and experiential immersion, where educators purposefully engage learners in direct experience and focused reflection in order to increase knowledge and develop skills. This is best done by deliberately inserting errors along a carefully crafted protocoled checklist. Follow these steps when planning: (1) obtain informed consent, (2) verify patient information and therapy plan, (3) verify the delivery vehicle (Ommaya or lumbar puncture), (4) verify and acquire chemotherapy, (5) conduct a procedural pause, (6) access and/or deliver chemotherapy, (7) provide post-procedural instructions, and (8) complete required procedural documentation. STEP #5: Create comprehensive checklists to assess key components to evaluate and document competency in real-time, while providing immediate feedback and supportive remediation. To be competent, the learner must: perform every step of the checklist, recognize inserted errors and their consequences, and remediate errors immediately. Errors are remediated by either repeating the procedure with a different patient scenario, or describing the error, its consequences, its management, and how to avoid it in the future. From Simulation to the Bedside and Beyond The principles described in simulation-based training of IT chemotherapy can and should be applied to all procedures we perform. It is clear that the technologies and processes needed to reduce patient harm already exist and have been proven in other industries time and time again. We can address safety-related challenges by designing highly reliable systems of care delivery through simulated training of protocol-based processes that should then become generalized practice guidelines. We should endeavor to find ways to effectively disseminate and incorporate best practices in the areas of safety and quality – championed by our subspecialty societies. We also need to develop performance measures that are meaningful to patients and health-care providers, such as reduced errors, reduced complications, and increased patient satisfaction. Whether performing diagnostic tests, delivering chemotherapy or breaking bad news, we, as hematologists, can experience our own “Miracle on the Hudson” every day on the wards. When we arm ourselves with strategies based on hands-on experience through training, we can masterfully deal with whatever “flock of geese” we may face at the bedside of the patients we are call ed to serve. ● Alexandra P. Wolanskyj, MD, is an associate professor of medicine in the department of hematology at the Mayo Clinic in Rochester, MN. References 1. Gilbar PJ. Intrathecal chemotherapy: potential for medication error. Cancer Nurs. 2014;37(4):299-309. 2. European Medicines Agency. Recommendations to prevent administration errors with Velcade (bortezomib). 2012 January 19. Accessed from www.ema.europa.eu/ docs/en_GB/document_library/ Medicine_ QA/2012/01/WC500120701.pdf. 3. Szczerba RJ. Captain ‘Sully’ Sullenberger and Johns Hopkins tackle patient safety. Forbes. 2013 October 2. Accessed from www.forbes.com/sites/robertszczerba/2013/10/02/captain-sully-sullenberger-and-johns-hopkins-tackle-patientsafety. 4. Accreditation Council for Graduate Medical Education Program Requirements for Graduate Medical Education in Hematology and Medical Oncology (Internal Medicine). Accessed from acgme.org/ acgmeweb/Portals/0/PFAssets/2013-PRFAQ-PIF/155_hematology_oncology_int_ med_07132013.pdf. 5. Accreditation Council for Graduate Medical education, The Internal Medicine Subspecialty Milestones Project. Accessed from acgme.org/acgmeweb/Portals/0/PDFs/ Milestones/InternalMedicineSubspecialtyMilestones.pdf. December 2014