Artificial Intelligence in BFSI Market to reach $25 bn by 2024 Artificial Intelligence (AI) in BFSI Market

Artificial Intelligence in BFSI Market to grow at 30% CAGR from 2018–2024: Global Market Insights Inc. Artificial Intelligence (AI) BFSI Market set to exceed USD 25 billion by 2024; driven by increasing partnership between financial institutes and fintech companies. The need to provide an enhanced customer experience is the primary factor augmenting the growth of the AI in BFSI market. As the competition among the market players is mounting day-by-day, companies have started to focus on providing a better experience to the customers to gain the customer loyalty. This encourages financial institutes to integrate advanced analytics tools and solutions to analyze customer data to fulfill their requirement, understand the customer experience, and to make smarter predictions about their behavior and requirements. Furthermore, companies are also looking forward to connecting with the customers on their choice of channels to provide a more seamless experience. Furthermore, as digitalization is spreading across the globe, customers are becoming more empowered. They have access to a wide array of products offered by the traditional as well as dynamic new entrants. As the choices increase, the customer loyalty becomes more friable and the customer becomes more empowered. The organizations have no option but to remain agile and continuously innovate their business by adopting modern technologies to cater to the high expectations and standards for customers. Artificial Intelligence (AI) in BFSI Market 1 | Page