Arthritis Digest Autumn 2013 100000 | Page 23

AD3_AUT13_p22-23 Horder Centre_Layout 1 18/09/2013 19:14 Page 23 digestissue a high standard. Members of the public can visit the NHS Choice network and view entries that past patients have posted.” Located in the South-East, a high percentage of the Horder Centre’s NHS patients come from Sussex, Kent and Surrey but because it is recognised as being amongst the best providers for hip and knee replacements, an increasing number of people from across the UK are opting to have procedures carried out there. “The Horder Centre is a specialist orthopaedic centre so can offer an outstanding level of patient care and services that many general hospitals are unable to provide,” Jane says. “We have specifically tailored all aspects of the patient pathway to enable the best possible recovery for our patients and as a result consistently score higher than national average for PROMS.” But safety is paramount and hospitals will turn people away when appropriate. “Some hospitals may not have the infrastructure to deal with complex joint replacements or complicated medical problems and in these cases will refer potential patients elsewhere,” Mr Kavarthapu says. Cost If your GP decides that you have a medical need for transport to the hospital you have chosen to attend for your procedure, patient transport services should be provided. You may be entitled to help with your travel costs through the Healthcare Travel Cost Scheme if you’re under the care of a consultant and receive either Income Support, income-based Jobseeker’s Allowance or Pension Credit Guarantee Credit, or if you’re named on an NHS tax exemption certificate or qualify under the NHS low-income scheme. “Consider too the need to make your house safe after the procedure,” says Mr Kavarthapu. “Occupational therapy related items are covered by the NHS if needed, such as raised toilet seats, ramps in entranceways and other relevant modifications to the house. Before surgery, the hospital team should assess the situation and contact community services if this is thought to be necessary. “This is particularly important as most patients rehabilitate quickly following a knee or hip replacement procedure using the ARTHRITIS Autumn 2013 Next steps NHS Choices has had a positive impact on the medical care of the public. By creating internal competition between secondary care providers it has encouraged improved outcomes and increased quality of patient care. But it means that it’s up to you where you have your procedure so do your homework properly. Start by asking your GP’s opinion and then access and assess further information from reliable sources. Here are some starting points: G NHS Choices has a useful search tool where you can compare hospitals for various procedures: www.nhs.uk The National Joint Registry Surgeon and Hospital Profile allows you to find out about particular surgeons and hospitals where knee and hip replacements are carried out: www.njrsurgeonhospitalprofile.org.uk G G The National Joint Registry of England, Wales and Northern Ireland holds statistics on hospitals and you can request information from them: www.njrcentre.org.uk, tel 0845 345 9991 modern treatment approaches that we have; the expected length of stay is usually less than three days in our unit.” Don’t get distracted “The main point to consider is the hospital as a whole, as this has the most influence on outcome,” recommends Mr Kavarthapu. “Surgeons are one part of the entirety so don’t worry as much about their individual profiles. “Some people are keen to consider newer unproven techniques and/or implants over well-established methods but do beware of being a guinea pig,” he warns. “Make sure the procedure you’re having is tried, tested and clinically proven.” AD Jane Vince is the centre operations manager at The Horder Centre in East Sussex www.arthritisdigest.co.uk 23