ARRC Journal 2019 | Page 64

ARRC JOURNAL The easy solution is to assume that any defence engagement activity is not measurable, which causes complacency and, ultimately, ignoring the work to be post-visit. Indeed this is not the case. The UK’s Defence Engagement Strategy has a clear direction, but the importance of STRATCOM in the military land component is only part of the solution. As modern warfare experiments with non- lethal effects, such as applying targeted, carefully planned, followed-up key leader defence engagement activity, we must all be familiar with the process and benefits of building relationships and follow-up activity. ABOUT THE AUTHOR Figure 1 As indicated by Figure 1, a visitor can be assessed at any of the entrance levels along the top. The desired outcome, therefore, would be to influence the visit in such a way that visitor becomes more informed from a level of awareness on the route to providing action in some way beneficial for the ARRC. Using this method would ‘sweat the asset’ of the visit, enhancing reason and message delivery that achieves the visitor’s initial desire to do business with the ARRC as a valued addition to their network. This process will dramatically increase the likelihood of influencing a visitor in becoming an effective key leader. Additionally, a cross section and varied list of visitors must be targeted. Senior representatives from organisations such as the Department for International Development, the UK Cabinet, members of the UN, the Red Cross and the EU should all be desired and sought after visitors in addition to our own NATO senior officers, especially in the transition back to a tactical corps headquarters. The ARRC requires partnerships with a non-exhaustive list of these organisations in order to open doors for business in the future. The ARRC will want to be the military partner of choice for such organisations to achieve strategic, operational and tactical gains for NATO. Finally, the JVB is placed within the ARRC’s Central Staffs branch. However, the follow up process involves working closely with the STRATCOM cell and Public Affairs Office, and an input into the IAWG is necessary at the very least. The JVB therefore needs to develop a close working relationship with the ARRC’s Joint Fires and Influence Branch (JFIB). In order to be as effective as our adversaries, we need to focus on the aftermath of the visit as much as the preparation of the visit itself, which brings 64 ALLIED RAPID REACTION CORPS us back to the original point: If there is no action after a meeting, what is the purpose of the meeting? Although this is a cross-branch activity, the JVB have a place within JFIB in order to efficiently communicate the information and idea of conveying the relevant message from each visit, by coordinating the message and ensuring it reaches its target to maximise effect. Conclusion “Contacts with VIPs and decision makers provide COM JTFHQ/COS JTFHQ with an opportunity to deliver key messages. For that reason, visits to the JTFHQ are important influence opportunities” JTFHQ SOP for JVB Key leader targeting in terms of soft effects is prioritised. In order to measure these effects, guidelines are there to be followed in the STRATCOM directive. Major Paul Collis-Smith is a 28-year veteran of the British Army’s Corps of Army Music and currently serves as the team lead for the ARRC’s Joint Visits Bureau. In his previous assignment he served as the Director of Music and Commander of The Band of the Prince of Wales’s Division for the 160th Infantry Brigade in St. Athan, Wales. Maj. Collis- Smith has taken part in operations across an array of defence engagement and welfare roles in Afghanistan, Georgia and the Balkans, including Operation GRAPPLE 1 in Bosnia Herzegovina. A native of Nantwich, Cheshire, England, Maj. Collis-Smith holds a Master’s Degree in Business Administration from Northampton University.