ARRC Journal 2019 | Page 31

READY FOR TODAY – EVOLVING FOR TOMORROW Figure 1 – Endsley’s model of Situation Awareness in dynamic decision making, adapted to show synergy with the OODA loop concept. Endsley’s model recognises that external factors, including human stressors, complexity, workload and experience, affect SA, decision-making and the execution of actions. This is important when considering the context of the Allied Rapid Reaction Corps (ARRC) operating in austere, climatically challenging and high-pressure environments. In contrast to Endsley’s peer reviewed and evidence-based definition and model, the author posits that our NATO (and UK) definition is not underpinned by sufficient research, fails to articulate how SA contributes to decision making or how information processing systems (cognitive and automated) support both these constructs. 18 Using Endsley’s model as a framework would enable us to identify points where SA can break down, from which we can derive solutions to deal with the cause(s) through training or system design. 19 Team and Shared SA Team SA is more complex than the sum of individuals’ SA within a team, yet it is the author’s experience that ‘SA’ is used ubiquitously to mean all things. 20 Just as we are concise in our use of task verbs, we must be concise in the use of SA. Endsley extends her thinking to include Team SA, which she defines as “the degree to which every team member possesses the SA required for his or her responsibilities.” 21 Endsley emphasises that SA is a cognitive construct, which individuals within a team possess. It follows, then, that team SA cannot be replicated or presented on a local or common operating picture (LOP/COP). These displays are limited to providing data, which informs the cognitive process of situation assessment. Endsley and Jones define Shared SA (SSA) as “the degree to which team members have the same SA on shared SA requirements.” 22 They contend that in pursuit of SSA the goal must not be achieving the same SA amongst each member, or wholesale information sharing, but a shared understanding of the subset of information necessary for each individuals’ task(s) within the team. In the context of the headquarters, can we claim that the ARRC’s information management (IM) achieves this? Decision Making Durso and Grunland reviewed research on decision-making and concluded an appropriate course of action is usually chosen without deliberate or lengthy consideration as a consequence of the situation assessment, termed ‘recognition primed decisions’. 23 These decisions are only made when the current situation has similarities to past experiences. Endsley and Jones describe how mental models support this notion, as schema and scripts together 18 The UK defines SA the “understanding of the operational environment in the context of a commanders (or staff officers) mission (or task),” JDP 01.1.1. 19 Wickens 2008 p.398. 20 Salas et al 1995 p.125, Endsley 1995 p.39, Endsley & Jones 2012 p.195, Salmon et al 2009 p.21. 21 Endsley 1995 p.39, Endsley & Jones 2012 p.195. 22 Endsley & Jones 2012 p.196. 23 Applied Cognition 1999 p.300. ALLIED RAPID REACTION CORPS 31