Optical Prism April 2018 | Page 10

Vision & Voice “WHY IS LUXURY EYEWEAR POPULAR AND WHAT FEATURES KEEP CUSTOMERS COMING BACK?” “Consumers are increasingly more about the experience they will receive when purchasing products. They invest in the brands that they are familiar with and that will fulfill this need of experience, to be part of something greater. Often, they equate luxury with a brand name. This is based on other products they have purchased from the brand, which resonates with them from the brand name to high-quality materials and key signature details that set the brand apart to create brand loyalty.” Beverly Suliteanu, VP Product Development, WestGroupe. “The luxury eyewear category can function as a gateway to luxury brands. The design is aspirational and embodies the desire of our customers to own a unique piece of eyewear. The continuous interest for high quality crafts- manship, innovation, precious materials, new colours and shapes keeps the luxury eyewear custom- er coming back for more.” Alessandro Marcer, VP/Creative Director/ Head - New York Design Studio, Safilo North America “The most talked-about pavilions at Vision Expo, year after year, are those that house the latest in luxury eyewear, the coveted brands and exclusive collections. It’s an easy choice for buyers – the first stop for those who have a keen eye towards the ever-evolving future of eyewear and a sense of assurance for those who want to follow suit.” Mitch Barkley, Vice-president of Trade Shows and Meetings, The Vision Council. 8 OPTICAL PRISM | April 2018 “Luxury eyewear is usually more unique than ‘standard’ eyewear. The smallest details are paid attention to, the design, the quality of ma- terials, the finishes. Therefore they fit better and last longer. People that purchase luxury eyewear are more likely to be repeat customers.” Maggie Miskelly, Optician, The Optical Boutique, Oshawa, Ontario. “There is a definite epiphany amongst new luxury customers that their appreciation and enjoyment of eyewear is greatly heightened and bound to be repeated. When properly explained at the time of sale, the great stories behind indie eyewear and their evolution is valued by the now engaged client.” Ryan Horne, Spex by Ryan.