APE January 2019 | Page 18

ASPHALT ANSWERS New Year, New Attitude Continued from page 16 your dealer or factory representative to discuss some of these ideas. Chances are, there is something that can be done to en- hance your machine to make it a little more maintenance free or maybe even a little more pleasurable to run. For example, maybe you found yourself working past dark on a few occa- sions. Maybe it’s time to invest in some new work lights that light up just the right areas of the jobsite. Sales efforts. If you are an owner or a manager, the biggest issue is maximizing your workload. Not just any type of work, but the kind that adds the most profit to the bottom line. Is your company doing everything to maximize your sales leads and follow ups? We all know that the most valuable lead is a referral, so are you doing everything you can to generate those referrals and after you get the referral lead, what is your close rate? These are the most valuable leads because they typically can be closed without your competition even getting a sniff at Take the time to visit with the equipment dealer and manufac- turer to update yourself on your machinery and any modifica- tions that need to be made. the business. Maybe now is the time to consider a CRM pro- gram to keep track of all of your past successes and challenges and make sure that any of these leads don’t get forgotten and that the follow-ups don’t fall through the cracks. Many of these programs can help you keep a database, create a quota- For More Information On This Advertiser Please Visit www.CallAPE.com/e-inquiry www.callape.com [18] 1.800.210.5923