APD Annual Reports - 2014 Annual Report | Page 43

Management Services Bureau ManagementServices The Management Services Bureau encompasses many functions of the department including: • Accreditation and Policy • Administrative Services – Police Administration • Alarm Unit • Red-Light Camera Program • Fleet Services • Fiscal Services • Grants Management • Quartermaster Services • Information Resources – Records and Reports • Research and Development selected a new alarm billing module to better serve citizens. Management Services assists with implementation and administration of policies and programs including new technology items, fiscal stewardship, and customer service initiatives for both external and internal customers. Personnel evaluate processes to ensure they are being provided in the most efficient and cost-effective fashion. During 2014, the Bureau achieved many great results even with the transition of two key managers that left the organization. The staff member assigned to Grants Management was su