Apartment Trends Magazine Trends_July2018 | Page 4

CONTENTS JUNE 2018 | VOLUME 31, NUMBER 7 PUBLISHER Mark Williams [email protected] DESIGN, PRODUCTION, & ADVERTISING Christopher Dean [email protected] CONTRIBUTING EDITOR Iris Krause [email protected] COMMUNICATION COMMITTEE CHAIRS Amy Evans, Simpson Property Group Morgan Goodale, BLDG Management CONTRIBUTORS Mike Holt, Carol Levey, Ashley Tyndall, Rommel Anacan, Lance Miller ADVERTISING Please call 303.329.3300 for more information about advertising in Trends. Deadline for contracts and artwork are the first Monday of the month prior to publication. ARTICLE SUBMISSION Trends will consider printing any article written by an AAMD member that applies to the Denver multi-family industry, is 300-500 words, does not promote any single company or product. AAMD reserves the right to edit any article without notification. Due to space, not all articles submitted will be printed. Apartment Trends (USPS 018-233) is published 11 times a year (monthly except for the combined November/December issue) by The Apartment Association of Metro Denver, 7100 E. Belleview Ave., Suite 305, Greenwood Village, CO 80111. Periodicals Postage Paid at Englewood, CO and additional offices. POSTMASTER: Send address changes to Apartment Trends c/o The Apartment Association of Metro Denver, 7100 E. Belleview Ave., Suite 305, Greenwood Village, CO 80111. Subscription included in membership dues. Apartment Trends is published as a service to its members and all segments of the apartment industry by The Apartment Association of Metro Denver. Any reproduction or copying in whole or in part, without permission, is prohibited. Articles and events herein do not necessarily have the endorsement of AAMD but may be presented to give readers a diversity of views and activity updates. 7100 E. Belleview Ave., Suite 305, Greenwood Village, CO 80111, Phone (303) 329-3300, Fax (303) 329-0403, E-mail: [email protected], Web: www.aamdhq. org. AAMD is a tax-exempt professional trade association representing the multifamily housing industry in the metropolitan Denver area. AAMD is affiliated with The Colorado Apartment Association (www.caahq.org) and The National Apartment Association (www.naahq.org). 2 | TRENDS JULY 2018 6 13 15 20 22 29 36 41 45 FROM THE PRESIDENT Mike Holt is looking for participation MISS MANAGEMENT How to recruit, interview and hire people for the maintenance industry PHOTO ALBUM Education Conference & Trade Show 2018 LEADERSHIP Meet the 2018/2019 President Mike Holt PHOTO ALBUM June Awards 2018 HALL OF FAME AAMD inducts twelve to Hall of Fame at June Awards 2018 MARKETING How to market and attract Generation Z renters RELATIONSHIPS Customer service tips: Take care of you! MAINTENANCE The importance of drainage maintenance: A contractor's perspective 4 Leadership 7 Summer Econ 9 Association News 10 Lease-A-Rama 10 Power Lunch 11 Save the date 33 33 42 46 48 48 Business to Business Golf Tournament Tributes 2018 Apartment Advocate Welcome New Members Advertising Directory CONTACT APARTMENT ASSOCIATION OF METRO DENVER 7100 E. Belleview Ave. Suite 305 | Greenwood Village, CO 80111 | (303) 329-3300 MEMBER WEBSITE www.aamdhq.org TWITTER FACEBOOK @aamdhq 1,088 Followers www.facebook.com/aamdhq 1,695 Likes Executive Vice President Mark Williams | [email protected] Director of Education and Career Development Lisa Godbehere | [email protected] Vice President of Member Services & Business Dev't Julie Evans Schmitt | [email protected] Marketing & Communications Coordinator Iris Krause | [email protected] Vice President of Government Affairs Nancy Burke | [email protected] Program and Events Coordinator Sarah McIlwaine | [email protected] Vice President of Communications & Marketing Christopher Dean | [email protected] Executive Assistant Mary Kuhn | [email protected] Vice President of Events & Education Betty Knecht | [email protected] Member Services Administrator Tania Byrne | [email protected] Comptroller Earlease Alexander | [email protected] New Talent Outreach & Recruitment Manager Cristal Dukes | [email protected] www.aamdhq.org