HAILEY THIEL
Director of Business Services BLDG Management
4 5,000 3 $ 685M
YEARS WORKED IN THE INDUSTRY
UNITS I OVERSEE
EMPLOYEES I OVERSEE
VALUE OF PORTFOLIO I OVERSEE
TV SHOW OR MOVIE DESCRIBES WORK / LIFE BALANCE : Cat on a Hot Tin Roof . COFFEE OR COCKTAIL : Red Wine – Vino Nobile di Montepulciano . FAVORITE NEW DENVER RESTAURANT : Matsuhisa in Cherry Creek . FAVORITE NON-RESTAURANT DENVER SPOT : I love to go to the Zoo with my toddler . She has such a love of animals and I have the best time watching her explore . NEXT BIG THING IN APARTMENT LIVING ? Micro Units My first apartment in Denver was a studio on Poet ’ s Row with huge closets . My bed lived right next to the radiator and I overlooked the always green pool , but I loved it . I think the next generation of renters , much like the younger version of me , want to spend as little as possible on rent , live central and play hard . WHY APARTMENTS ? The apartment industry has given me a large platform to spread my social mission . We have the unique opportunity to touch a lot of lives each day in a lot of different ways . Providing homes is rewarding in and of itself , but this industry , at least I ’ ve found in Colorado , is so committed to supporting the greater community . With groups like Family Homestead , Project Access , Urban Peak and CWEE at the center of our focus at BLDG there are endless opportunities to give back and many industry leaders eager to participate . WRITE A FORTUNE COOKIE FORTUNE : Actually , I recently wrote a fortune cookie message for my husband ( who collects assortments of pens and other “ junk ” that clutters my home ) – “ Hoard not lest you be hoarded .” For the record , he laughed , but his pen collection continues to grow ... SUPER HERO POWER : If I had to pick just one … I would be able to fly . If I could fly I would get so much done ! NEW TECHNOLOGY TO MAKE JOB EASIER : Email is a great tool , but I feel like it can be overused or abused . I think limiting the use of this technology or better utilizing the technology we have would make us more effective at our jobs . NEW TECHNOLOGY FOR BETTER RESIDENT RETENTION : I love Lobby Display and I think keeping residents informed reinforces the relationships that we work hard to develop . MOST SIGNIFICANT TECHNOLOGICAL ADVANCEMENT IN THE INDUSTRY : The , multi-tasking amazement of the smart phone . You can text , facetime and emoji your way to a lease and customer engagement . It ’ s brilliant . YOUR FIRST APARTMENT : My first apartment was in San Antonio , Texas . We moved from our little farmhouse in the country to be closer to my father ’ s work and closer to family . We didn ’ t stay long , but I just remember it being so different than anything I had ever experienced . I learned how to ride a bike in the parking lot and ran away from home for the first time . NEW WAYS TO LOOK FOR NEW TALENT : This business is about the people and without great people your product suffers . Hiring right is an art , not a science , and we work through a lengthy process to peel pack the layers in an effort to find exceptional talent who embody our values . KEEPS YOU UP AT NIGHT : Right now … a very active baby kicking me in the ribs – which gives me the opportunity to check in on our social media and reputation management efforts . STORE IN MALL TO FIND NEW TALENT : Hands down , Express ! Our amazing team loves to shop there and they say great minds think alike .
DENISE TODD Vice President , Marketing & Training Mission Rock Residential
WHO ' S WHO 2017
22 2,100 7
YEARS WORKED IN THE INDUSTRY
UNITS I OVERSEE
EMPLOYEES I OVERSEE
TV SHOW OR MOVIE DESCRIBES WORK / LIFE BALANCE : Cheers . COFFEE OR COCKTAIL : How about I combine them , and have a coffee with Bailey ’ s ! FAVORITE NEW DENVER RESTAURANT : Matsuhisa Cherry Creek . FAVORITE NON-RESTAURANT DENVER SPOT : Milwaukee Street Tavern in Cherry Creek . NEXT BIG THING IN APARTMENT LIVING ? rue urban living , with amenities such as bike stations , electric car chargers , and dog wash stations . WHY APARTMENTS ? How all of the pieces fit together : marketing working with accounting ; maintenance working with training ; treasury working with operations . WRITE A FORTUNE COOKIE FORTUNE : “ Work hard and be kind – that ’ s it !” SUPER HERO POWER : Flight – I would never need to go to the airport again . NEW TECHNOLOGY TO MAKE JOB EASIER : A program that will read and prioritize all the emails that arrive in my Inbox – freeing up about four hours per day ! NEW TECHNOLOGY FOR BETTER RESIDENT RETENTION : Self-Driving cars . MOST SIGNIFICANT TECHNOLOGICAL ADVANCEMENT IN THE INDUSTRY : Technology has helped management companies have better access to market knowledge . These detailed reports give everyone an opportunity to view submarkets at a glance that help with all aspects of operations . YOUR FIRST APARTMENT : Small boutique apartment – I had a back door and a small yard ! NEW WAYS TO LOOK FOR NEW TALENT : We look more for personality , adaptability and character more than we look for industry-specific experience . KEEPS YOU UP AT NIGHT : Yelp Reviews . YOUR PARTY TRICK : No tricks worth bragging about ! STORE IN MALL TO FIND NEW TALENT : Nordstrom . ERA OF LIFE TO RE-LIVE : I would not want to re-live any time period – today is the happiest day of my life ! ( or maybe 1984 ). POTENTIAL 2019 WHO ’ S WHO QUESTION : If you were guaranteed the correct answer to one question , what would you ask ?
WHO ' S WHO 2017
WHAT IS YOUR PRIMARY WORKSTATION ?
www . aamdhq . org NOV / DEC 2016 • TRENDS | 45