Apartment Trends Magazine Nov / Dec 2017 | Page 27

Leadership Styles Summary :
Coaching Pacesetting Democratic Affiliative Visionary Commanding
HOW IT BUILDS
ALIGNMENT
Connects what a person wants with the organization ’ s goals
Meets challenging and exciting goals
Values people ’ s input and gets commitment through participation
Creates harmony by connecting people to each other
Moves people toward shared dreams
Soothes fears by giving clear direction in an emergency
IMPACT ON CLIMATE
Highly positive
Because too frequently poorly executed , often highly negative
Positive Positive Most strongly positive
Because so often misused , highly negative
WHEN APPROPRIATE
To help an employee improve performance by building long-term capabilities
To get high-quality results from a motivated and competent team
To build buy-in or consensus , or to get valuable input from employees
To heal rifts in a team , motivate during stressful times , or strengthen connections
When changes require a new vision , or when a clear direction is needed
In a crisis , to kick-start a turnaround , or with problem employees
TIP FOR SUCCESS
Be authentic and listen first before reacting or giving feedback .
This must be combined with the leadership competency and empathy
Successful use of this style utilizes competencies of empathy , teamwork & collaboration .
Try combining the Visionary approach with the caring of an Affiliative leader .
Practice emotional self-awareness to allow people to see who you really are .
Practice emotional self control . A leader must keep their anger and impatience in check .
– working as a team member rather than top down leaders . A Democratic Style knows how to quell conflict and create a sense of harmony .
A Democratic Style can have its drawbacks . This style can tend to overly rely on endless meetings to find consensus and runs the risk of letting decisions be put off . This can cause confusion and project a lack of direction for the company which can erode enthusiasm and cause staff members to lose credibility with their leader .
AFFILIATIVE
An Affiliative Style tends to value people and their feelings . Their emphasis is on a person ’ s emotional needs more than tasks and goals . An Affiliative Style has an open sharing of emotions . This style should be used to heighten team harmony , increase morale , improve communication and repair broken trust .
While this style is limited as a direct driver of performance it has a huge impact on a group ’ s climate . Affiliative leaders garner great loyalty and strengthen connections among their staff .
This style should not be used alone for the following reasons : focus on praise can allow poor performers to go unnoticed and an employee may think mediocrity is ok . This style should be used in conjunction with the Visionary Style to be most effective .
VISIONARY
A Visionary leader drives the emotional climate upward and transforms the spirit of the organization . Visionary leaders state a mission , set standards and let people know what behaviors further the group ’ s goals .
A Visionary leader articulates where they are going , not how they are going to get there . They give people the opportunity to innovate , think and then apply their ideas to reach the vision . People need to know the big picture and how their job fits into that vision in order to give them clarity .
Visionary leaders are better at retaining talented people . They excel at helping people understand the ‘ why ’. Visionary leaders understand that distributing knowledge is the secret to success . When Visionary won ’ t work - if a leader becomes overbearing while calling it visionary .
COMMANDING
This is a style that has to be used sparingly and with sound judgment . This is the least effective leadership style as it is sometimes called the ‘ coercive approach ’. With that said , it does have its place in a company at very specific times and for specific reasons .
This style was used most frequently in the military and is a hold over style from the 20th century when most companies were based on a ‘ command and control ’ mentality .
It ’ s a style that can work when there is an urgent need for a turnaround or to unfreeze useless or unproductive business habits . It can be used to literally ‘ shock ’ people into action . It can be effective when dealing with problem employees .
In Summary
There is never a one size fits all situations . That ’ s why it ’ s critical to use a combination of leadership styles . We must be able to assess each situation and each employee and determine the right style to fit at the right time . These styles are akin to having different tools in your tool belt .
Here ’ s your opportunity for greater impact . As you face different situations today , think about which leadership style is most appropriate to garner the results you desire . There is a best choice .
And have patience with yourself as you are practicing each style . Your leadership abilities are cultivated one interaction at a time !
Terri Norvell works with forward-focused property management organizations and supplier partners to grow and achieve extraordinary results . Contact at Terri @ Terri- Norvell . com 303-475-5456 or www . TerriNorvell . com www . aamdhq . org NOV / DEC 2017 • TRENDS | 25