Apartment Trends Magazine May 2017 | Page 29

WHAT TYPE OF CONTENT MARKETING DO YOU WANT TO SEE MORE OF? Source: HubSpot Global Consumer Behavior Survey, 1st Quarter 2016 consumers are averse to traditional sales speak. Content marketing or inbound marketing takes a drastically different approach. Content marketing meets prospective customers by providing help- ful information about the topics they’re already searching for. Let’s take a baby boomer, for example. He’s nearing retirement and sits down at his computer to search for “Best retire- ment cities in the country with golf all year round.” If I’m a residential resort community that practices content mar- keting, I’ve already anticipated what my best prospects will be searching. Throughout the past few months, I’ve been blogging about relevant topics, in- cluding a recent blog post that highlights cities across the country with the best golf courses and ideal weather. I’m not directly selling my property, but rather I’m educating on what’s out there. My blog answers the questions of my target audience, who may be searching for an- swers online. The idea is that through education, transparency, and thought leadership, I have an excellent platform through which to tell prospective cus- tomers abo ut my business! Let’s extend the same approach to www.aamdhq.org millennials, except this time I’m also engaging them on social media—inter- acting and delivering relevant informa- tion when it makes sense. Perhaps they’re interested in “active and health-conscious cities with good job markets.” Through relevant blog topics, conversational in- teractions, and well-targeted social me- dia advertising, I can be the one to open their eyes to a new city, a new neighbor- hood, and a new property. WHY IS MULTIFAMILY IS A GOOD FIT FOR INBOUND? It’s targeted to specific personas. As highlighted above, you are not blanket- ing the market with collateral material and wasted dollars that may land on the doorsteps of folks no where near the buying process. With inbound, you’re engaging in a dialogue with individuals specifically seeking solutions you provide. You’re targeting individual personas, identifying their pain points, interests, motivations, and creating solutions. It delivers measurable results. In- bound is more than social media and blogging. It is a strategic alignment of tactics that surround your business goals. The inbound technology allows you to see real-time data on valuable metrics. By monitoring increased traffic to your site, you can determine the amount of visitors that have further engaged: How many qualified leads did we drive? How many of those leads turned into tenants or customers? From there, you can as- sociate dollars spent for dollars earned— direct ROI. It meets your best prospects where they are. Increasingly, all generational cohorts are using the internet and social media to do research for all of life’s buy- ing decisions, big or small. With the ease of gaining information at their fingertips, your prospective clients are expecting you to provide this information through this conduit. Doesn’t it make sense to meet ideal prospects where they are? Shanker Chalekode is the Chief Marketing Officer for Criterion.B an agency fo- cused on branding and in- bound marketing for the commercial real estate and multifamily housing industry. MAY 2017 • TRENDS | 27