Apartment Trends Magazine March 2018 | Page 17

AAMD EDUCATION MARCH 2018 WEDNESDAY, MARCH 28 | 9:00 AM -12:00 PM Beyond the Lipstick: No Property Detail is too Small $49 MEMBER EARLY BIRD (THROUGH 03/17/2018) | $59 MEMBER | $79 NON-MEMBER Go beyond interior preventative maintenance and learn what to look for when you’re walking the property, giving a tour or communicating with residents. Learn to identify sources of potentially expensive repairs and uncover hidden problems before disaster strikes while protecting the curb appeal and lease ability of your community. APRIL 2018 WEDNESDAY, APRIL 25 | 9:00 AM -12:00 PM Office vs. Maintenance: The Battle Ends NOW! $49 MEMBER EARLY BIRD (THROUGH 04/13/2018) | $59 MEMBER | $79 NON-MEMBER Is there a gap between your maintenance and office teams? Do you feel like you may be speaking a foreign language? This session will give your teams the tools to start seeing eye to eye and become an award-winning team. To have successful property operations, the office and maintenance MUST think, act, feel, and BE a team. Leave this session with techniques to ensure each member of the office, maintenance and operational teams are maximizing their potential to produce an award-winning TEAM TUESDAY, APRIL 17 | 9:00 AM -12:00 PM Generating Traffic & Building a Reputation for Your Community THURSDAY, APRIL 26TH, 2018 | 9:00 AM -12:00 PM Want to add to your value as a top performing Leasing Consultant? How about more leases, increasing your closing ratio and earning more bonuses? This course will teach you how to implement and activate a successful and fun outreach marketing program at your community. It is hard to maintain your calm and not take it personally when your customer is being difficult or rude, yet that is what is necessary for business. This class will show you ways to communicate more effectively with the unhappy customer and find a positive solution. APRIL 19-20 | 8:30 AM - 5:00 PM FRIDAY, APRIL 27TH, 2018 | 9:00 AM -4:00 PM Certified Pool Operator (CPO) Microsoft Excel Essentials $49 MEMBER EARLY BIRD (THROUGH 04/07/2018) | $59 MEMBER | $79 NON-MEMBER $275 MEMBER EARLY BIRD (THROUGH 4/1/2018) | $350 MEMBER | $450 NON-MEMBER Keeping your pool, sauna or spa in top working condition ensures the longevity of your asset and the safety of your residents. By attending this course and becoming a Certified Pool Operator® (CPO) the persons responsible for maintaining your pool, sauna or spa will have a better understanding of the laws and basic upkeep techniques of pool and spa operations. Dealing with Difficult People $49 MEMBER EARLY BIRD (THROUGH 04/14/2018) | $59 MEMBER | $79 NON-MEMBER $149 MEMBER EARLY BIRD (THROUGH 04/13/2018) | $179 MEMBER | $249 NON-MEMBER Microsoft Excel Essentials is designed for beginners and advanced users alike. Students learn how to easily work with data and use Excel’s hidden features. You will learn about spreadsheet design, manipulating data, and about how to utilize the world’s most popular business tool. TOPICS INCLUDE: • Pool and spa • Testing • Maintenance • Chemistry • Equipment • Government requirements TUESDAY, APRIL 24, 2018 | 9:00 AM -1:00 PM Sustainability Fundamentals: LEED, Government Initiatives and Industry Advantages Upon successful completion of this course, students will be able to: • Use advanced formulas. • Organize worksheet and table data using various techniques. • Create and modify charts. • Analyze data using pivot tables, slicers, and pivot charts. • Insert and modify graphic objects in a worksheet. • Customize and enhance workbooks and the Microsoft Office Excel environ. $49 MEMBER EARLY BIRD (THROUGH 04/13/2018) | $59 MEMBER | $79 NON-MEMBER Do you work at a LEED community, manage a LEED portfolio or develop a sustainable product? If so, be sure to attend Denver’s first Sustainability Class where green ideas and resources will be provided, LEED terms will be made clear, government programs and ordinances will be explained, and we will discuss why apartment living provides a healthier lifestyle and an overall smaller carbon footprint. www.aamdhq.org MARCH 2018 • TRENDS | 15