CONTENTS
MARCH 2016 | Volume 29, Number 3
6 FROM THE PRESIDENT
9 MISS MANAGEMENT
RESIDENT RETENTION
12
16 FAIR HOUSING
21 RESIDENT RETENTION
23 TECHNOLOGY
25 2016 EDUCATION CONFERENCE
33 CAPITOL RECAP
Maintenance a Key Factor to Industry Growth
Keeping Your Maintenance Team a Part of Your Team
A Primary Role of the Maintenance Professional
What Maintenance Staff Should and Should Not Do
PUBLISHER
Mark Williams
[email protected]
DESIGN, PRODUCTION & ADVERTISING
Christopher Dean
[email protected]
CONTRIBUTING EDITOR
Julie Evans-Schmitt
[email protected]
COMMUNICATION CHAIRS
Things to Look for when Negotiating Your Waste Service Agreement
Finding Inspiration and Using Technology from Other Industries
Terrell Davis to Keynote Speak
State Capitol Day Draws Over 100 Attendees
Marci French, R Investments
Adena Mansback, Xfinity by Comcast
CONTRIBUTORS
Chris Abernathy, Nancy Burke, Simon Geisler, Amy
Gillaspie, Lisa Godbehere, Carol Levey, DJ Longo,
Luke Miller, Ian Neadle, Debbie Wilson
ADVERTISING
Please contact Christopher Dean or Julie EvansSchmitt at 303.329.3300 for more information about
advertising in Trends. Deadline for contracts and
artwork are the first Monday of the month prior to
publication.
ARTICLE SUBMISSION
Trends will consider printing any article written by
an AAMD member that applies to the Denver multifamily industry, is 300-500 words, does not promote
any single company or product. AAMD reserves the
right to edit any article without notification. Due to
space, not all articles submitted will be printed.
Apartment Trends (USPS 018-233) is published 11 times a year (monthly except for the
combined November/December issue) by The Apartment Association of Metro Denver,
7100 E. Belleview Ave., Suite 305, Greenwood Village, CO 80111. Periodicals Postage
Paid at Englewood, CO and additional offices. POSTMASTER: Send address changes
to Apartment Trends c/o The Apartment Association of Metro Denver, 7100 E. Belleview
Ave., Suite 305, Greenwood Village, CO 80111. Subscription included in membership
dues. Apartment Trends is published as a service to its members and all segments of the
apartment industry by The Apartment Association of Metro Denver. Any reproduction
or copying in whole or in part, without permission, is prohibited. Articles and events
herein do not necessarily have the endorsement of AAMD but may be presented to
give readers a diversity of views and activity updates. 7100 E. Belleview Ave., Suite
305, Greenwood Village, CO 80111, Phone (303) 329-3300, Fax (303) 329-0403, E-mail:
[email protected], Web: www.aamdhq.org. AAMD is a tax-exempt professional trade
association representing the multifamily housing industry in the metropolitan Denver
area. AAMD is affiliated with The Colorado Apartment Association (www.caahq.org) and
The National Apartment Association (www.naahq.org).
2 | TRENDS • MARCH 2016
8
Education Focus
11 PowerLunch
18 2016 Maintenance Olympics
33 2016 June Awards
34
36
36
36
Apartment Advocate
New Members
Advertising Directory
Supplier of the Month
CONTACT
APARTMENT ASSOCIATION OF METRO DENVER
MEMBER WEBSITE
www.aamdhq.org
153,368 Visitors
FACEBOOK
www.facebook.com/aamdhq
1,080 Likes
TWITTER
www.twitter.com/aamdhq
784 Followers
Executive Vice President:
Mark Williams | [email protected]
Government Affairs Admin:
Melissa Jackson | [email protected]
Vice President of Government Affairs:
Nancy Burke | [email protected]
Events Admin:
Beth Loudon | [email protected]
Vice President of Member Services:
Julie Evans Schmitt | [email protected]
Manager of Government Affairs:
Luke Miller | [email protected]
Vice President of Events & Education:
Betty Knecht | [email protected]
Manager of Business Development & Social Media:
Ian Neadle | [email protected]
Accounting Manager:
Earlease Alexander | [email protected]
Administrative Assistant:
Diani Riopelle | [email protected]
Manager of Communications, Marketing & Technology:
Christopher Dean | [email protected]
Program and Events Manager:
Kaleene Toback | [email protected]
Education Manager:
Lisa Godbehere | [email protected]
www.aamdhq.org