Apartment Trends Magazine March 2016 | Page 30

SESSIONS 45 8:30 - 9:15 AM MINUTE SESSIONS 30 9:30 - 10:00 AM MINUTE SESSIONS Documenting Resident Violations Reverse Mentorship Heather Staggs, Star Momentum Brooke Chestnut Obtain the proper methods of documenting resident files for any type of resident violation including hoarding, harassment, unauthorized occupants and more. We will discuss the different infractions, types of documentation needed, and proper language to use when documenting your resident files. MANAGEMENT LEGAL LEASING Learn what “dual mentorship” is, how it will affect your team, and examples of successful companies who use it. LEASING LEADERSHIP Necessities For an Efficient Maintenance Shop Ed Schell, HD Supply Hiring & Retaining Millennials Description to come Brooke Chestnut Discover the skills that will make a millennial a good candidate for your positions, and how to properly prepare them for leadership. MANAGEMENT HUMAN RESOURCES Maintenance Etiquette when Dealing with Residents John Bissell, Pinnacle Real Estate MANAGEMENT MAINTENANCE The Basics of NOI Matri Johnson Description to come Description to come MAINTENANCE LEASING Top iPad/iPhone Productivity Apps MANAGEMENT MAINTENANCE LEASING HUMAN RESOURCES Think Like an Owner Russ Webb, Atlanta Apartment Association There are over 250,000 apps classified as “productivity apps’…how do you know which ones to use?!! Learn how to best utilize your calendar for time management, take notes like you never have b Y