CONFERENCE SCHEDULE
7:30AM
8:30-11:45 AM
TRADE SHOW
FLOOR OPENS
12:00-2:00 PM
EDUCATION SEMINARS
AND PANELS
KEYNOTE LUNCHEON
(TRADE SHOW CLOSED)
2:00-5:00 PM
TRADE SHOW &
AFTERNOON RECEPTION
(COCKTAILS / DOOR PRIZES / AWARDS)
EDUCATION TIMELINE
DESCRIPTIONS & INSTRUCTORS ARE BELOW AND ON NEXT PAGE
PIKES
8:30-9:15 AM
9:30-10:00 AM
10:15-11:00 AM
11:15-11:45 AM
Hiring & Retaining Millenials
Reverse Mentorship
Becoming a Continuous
Feedback Company
Back to the Basics: Leasing
Follow Up Techniques
ELBERT
LONGS
Documenting Resident Violations
CRESTONE
Marketing Outreach:
Proven Ideas & Strategies
The Basics of NOI
Reputation Management & Social Media Branding
GRAYS
Top iPad & iPhone Productivity Apps
CASTLE
Maintenance Etiquette when Dealing with
Residents
PANELS
10:15 - 11:00 AM
Leadership in a Winning Environment
(Panel, see below)
Security Deposits: What You’re Doing Wrong
Necessities for an Efficient
Maintenance Shop
45
MINUTE
SESSIONS
Leadership in a Winning Environment (Regional & Senior Managers)
Pat Hutchison, Missino Rock Residential / Derek Avery, Legacy Partners,
Brandon Rich, Greystar Real Estate // Additional Panelists TBD
Don’t Act Your Age? Established
Companies Can Succeed in a
Lease Up Market Too
Taking Care of Business and Not Working Overtime
Think Like an Owner
BLANKA
How to Communicate Face to Face
Dealing with Resident
Complaints
(Panel, see below)
Tech Tools and Tips to Make
Your Life Better and More Fun!
Pool Safety
30
11:15 - 11:45 AM
MINUTE
SESSIONS
Dealing with Resident Complaints (Community Managers)
Christine Hatter, Mosaic // Additional Panelists TBD
Bring your questions about leadership in a winning environment to the annual Conference
leadership panel.
LEADERSHIP MANAGEMENT
www.aamdhq.org
Underdog Strategies: How to Win in a Competitive Market
Unleashing Your Creativity for Business Succcess
Community managers will address methods and strategies for dealing with complaints from
residents and how to use them to your advantage.
MANAGEMENT LEASING MAINTENANCE
MARCH 2016 • TRENDS | 27