45
30
90
90
SESSIONS
8:30 - 9:15 AM
Use of Technology in Maintenance
Parke Pettegrew , Milestone Management Lannon Quintana , Cardinal Group Management
Description to come .
45
MINUTE SESSIONS
9:30 - 10:00 AM
Professional Image And Communication For Maintenance
Chris Price Milestone Management , Chris Beno , ConAm Colorado , Troy Boyd , Inland Residential
30
MINUTE SESSIONS
A panel specifically for maintenance by maintenance to discuss how to present yourself in a professional manner to your residents . Bring your
questions about best practices and common communication issues .
TECHNOLOGY MANAGEMENT MAINTENANCE
8:30 - 10:00 AM
Humanizing Hoarding Disorder and How to Help
Jennifer Hanzlick , The Clutter Trucker
Understanding a hoarding is a disorder your residents may have is the first step . In this seminar , you ' ll learn tips and techniques to help those suffering , legal implications of a hoarder , and much more .
Be On Fire , Not Burned Out
Courtney Clark
LEASING MAINTENANCE HUMAN RESOURCES MANAGEMENT
Strategies for Engagement and Enjoyment in a Challenging Environment . Resilient employees know how to handle stress without burning out . In today ’ s competitive world , there ’ s no time to recover from setbacks slowly . This session will have you and your team managing change , chaos , conflict and life ’ s other challenges in the fastest , most productive way possible . Resiliency leads to greater employee engagement , reduced turnover , and less stress in the office .
Liar , Liar , Pants on Fire
Traci Brown
90
MINUTE SESSION
LEADERSHIP HUMAN RESOURCES MANAGEMENT
Would you win a game of Two Truths and a Lie ? In this fast paced keynoted you ’ ll learn how to use Traci ’ s fraud prevention system to find the liars in today ’ s headlines .. and in your own life . You will learn how to instantly tell if someone is lying ; How to elegantly uncover the truth ; Which lies you should tell ; and Which lies are important .
LEADERSHIP HUMAN RESOURCES MANAGEMENT
Dealing with Distractions and Delivering What ' s Important
Lori Snider , Redpeak
MAINTENANCE MARKETING
You ’ re here . You ’ re there . You can ’ t be everywhere !
Learn how to deal with the distractions in your day-to-day by focusing on prioritization and understanding the importance of timing . Take away great steps you can take to improve your productivity ... and sanity !
LEADERSHIP MANAGEMENT
Tips and Tricks For Writing Successful Tributes Nominations
Pam Frankenreiter
Tributes is right around the corner and that means it ' s nomination writing time ! Are you slated by your company to write a lot of nominations ? Come learn some tips and tricks from a long-time industry professional who knows what to do , and what not to do , in successfully writing Tributes nominations .
9:30 - 11:00 AM
90
MINUTE SESSION
MARKETING
Top Ten Legal Issues Facing Today ' s Landlord in Colorado
Mark Tschetter , Tschetter , Hamrick , Sulzer
Combining his nearly 30 years of experience with the latest trends in legal situations , Mark has compiled a list of the most common and significant legal problems of Colorado Landlords and how to address them . Topics include : Emotional support animals ; Security deposits ; Abandonment ; Airbnb ; Criminal Background Checks ; Domestic Violence ; and much more .
LEGAL LEASING MANAGEMENT
28 | TRENDS APRIL 2018 www . aamdhq . org