CONFERENCE SCHEDULE
7:30AM
8:30-11:45 AM
TRADE SHOW
FLOOR OPENS
12:00-2:00 PM
EDUCATION SEMINARS
AND PANELS
KEYNOTE LUNCHEON
(TRADE SHOW CLOSED)
2:00-5:00 PM
TRADE SHOW &
AFTERNOON RECEPTION
(COCKTAILS / DOOR PRIZES / AWARDS)
EDUCATION TIMELINE
DESCRIPTIONS & INSTRUCTORS ARE BELOW AND ON NEXT PAGE
PIKES
8:30-9:15 AM
9:30-10:00 AM
10:15-11:00 AM
11:15-11:45 AM
Hiring & Retaining Millenials
Reverse Mentorship
Becoming a Continuous
Feedback Company
Back to the Basics: Leasing
Follow Up Techniques
ELBERT
LONGS
Underdog Strategies: How to Win in a Competitive Market
Unleashing Your Creativity for Business Succcess
Documenting Resident Violations
CRESTONE
Marketing Outreach:
Proven Ideas & Strategies
The Basics of NOI
Reputation Management & Social Media Branding
GRAYS
Taking Care of Business and Not Working Overtime
Leadership in a Winning Environment
(Panel, see below)
Think Like an Owner
BLANKA
Top iPad & iPhone Productivity Apps
CASTLE
Maintenance Etiquette when Dealing with
Residents
PANELS
10:15 - 11:00 AM
Security Deposits: What You’re Doing Wrong
Necessities for an Efficient
Maintenance Shop
45
MINUTE
SESSIONS
Don’t Act Your Age? Established
Companies Can Succeed in a
Lease Up Market Too
Dealing with Resident
Complaints
(Panel, see below)
Tech Tools and Tips to Make
Your Life Better and More Fun!
How to Communicate Face to Face
30
11:15 - 11:45 AM
MINUTE
SESSIONS
Leadership in a Winning Environment (Regional & Senior Managers)
Dealing with Resident Complaints (Community Managers)
Pat Hutchison, Mission Rock Residential / Derek Avery, Legacy Partners,
Brandon Rich, Greystar Real Estate // Additional Panelists TBD
Christine Hatter, Mosaic // Kerri Navarro, Solaire // Tamara Greene, Coda //
AJ Aikin, The Hamptons // Adam Sattley, Arvada Station
Bring your questions about leadership in a winning environment to the annual Conference
leadership panel.
Moderated by Vic Sulzer, Tschetter Hamrick Sulzer
Community managers will address methods and strategies for dealing with complaints from
residents and how to use them to your advantage. Moderated by Chad Craven, RentPath
LEADERSHIP MANAGEMENT
www.aamdhq.org
MANAGEMENT LEASING MAINTENANCE
APRIL 2016 • TRENDS | 17