Building and
Maintaining
Productive Teams
Dealing with Difficult People
THURSDAY, APRIL 21, 2016 | 9:00 AM - NOON
Instructor TBD
9AM - NOON
It is hard to maintain your calm and not take it personally when your customer is
being difficult or rude, yet that is what is necessary in business. This class will show
you ways to communicate more effectively with the unhappy customer and find a
positive solution.
Instructor: Corey B.
Jones, Brignac
Consulting
Building Blocks for Budgeting
THURSDAY, APRIL
19, 2016
Building cohesive and
productive teams
requires that leaders focus on everything
from strategic hiring practices to managing
group conflicts. Research on group dynamics
identifies several essential elements needed
to create teams that consistently produce
results, and have a positive impact on each
team member. This training will give leaders
the technical and practical knowledge they
need to ensure that their teams get the job
done, and enjoy the process as individuals.
TUESDAY, APRIL 26, 2016 | 9:00 AM - NOON
Christina Ray
Upon completion of this course you will be ready and prepared to create a budget
for your property. You will learn terminology, how to pr