AORE Partner News Summer 2016 - Page 21


Protecting Your Client and Your Program

By Reb Greg: Learn about an organization’s legal duty to protect its clients from harm, and the often over-looked obligation to protect the organization itself when bad things happen. Examine elements of the duty owed the client, and how that duty can be reduced and expanded. Explore what can go wrong in the organization’s operations, and how the organization can and should prepare for those circumstances. A brief scenario, taken from a recent lawsuit, allows for further insight on the two prongs of a sound risk management program.

New Paradigms of Non Normal and Training to Failure: Training for Safety

By Jeff Jackson: The premise of this work: it is faulty logic to believe that training field staff for ‘normal’ operations will somehow prepare them to deal with ‘non normal’ events when they (inevitably) occur. Non normal would be considered anything beyond expected events or outcomes – a large catch all category that captures undesirable, unplanned or unexpected events. In particular, the focus will be on time-sensitive, safety critical behaviors. The premise of this work extends that if we want certain safety behaviours, then we need to show people the boundaries around such behaviors, and the repercussions of undesirable safety behaviours. There is theoretical and empirical evidence for this. This work is based on the presenter’s PhD research and application of industrial safety theory and findings.

When Volatile Situations Arise During Processing & Reflection

By Tony Alvarez: In experiential education activities, sensitive situations can arise that may challenge the processing and reflection skills of the facilitators. What can facilitators do to recognize or address when their processing sessions are moving into volatile territory (i.e., rapidly unpredictable, jeopardizing emotional safety, negatively emotionally-charged)? This webinar will present a "helping model" approach that can help prevent or diffuse such situations. We will further explore ideas and audience questions addressing sensitive situations that may involve mental illness or emotional disturbance, extreme anxiety, strong outbursts, physical threats, self-harm behavior, revealing illegal or criminal activity, victim or bullying issues, or confidential information.

A Collection of AEE 1-hour recorded webinars

Available at