Annual review 2016 - 2017 | Page 21

Hearcare window takeover, Blanchardstown. The Specsavers calendar is packed with conferences, ranging programme of development for people at all seminars and events for store staff and partners, ranging stages of their careers, from trainee to post-graduate from big set-pieces to smaller networking opportunities, qualifications and accreditations. Enhanced optical all designed to inform, engage and inspire. services were a key focus, and there were sessions on children’s eyecare, contact lenses, regulatory standards, More than 2,000 professionals attended the Specsavers dispensing, nutrition, and communications skills. Clinical Conferences that took place across Northern Europe in October. These events are open to optometrists, Elsewhere, more than 250 Hearcare partners, hearing opticians, optical dispensers and audiologists across the aid dispensers and hearing care assistants enjoyed an region, whether they work for Specsavers or not, and extensive audiology programme, which included product focus on professional advancement and development. updates, manufacturer workshops, clinical sessions on At this year’s events, we launched the Specsavers Green video otoscopy and real ear measurements, and a keynote Club, which is open to all qualified professionals. So far, presentation from the BBC’s Dr Sarah Jarvis, who spoke more than 1,500 people have joined, with 40% of those about the importance of working together to be an being from outside of the business. Members are now effective clinical team. enjoying news updates about new webinars, and events on developments and innovations in the optical and hearing industries. Specsavers is the largest provider of optical CET points Northern Europe Green Club webinar: Dancing with your customers, the art of customer loyalty to practitioners during the course of the year. Europe’s ‘ largest clinical optical and hearing conference, the view of life! Professional Advancement Conference, attracted more Student at Metropolia University of Applied Sciences, than 2,000 practitioners in October and offered a wide- Finland in the UK and, through a combination of events and online learning, more than 65,000 points were awarded A real feel-good lecture/session – inspiring and thought-provoking. A very light sales topic actually was very fundamental for anybody’s ’ 18/19