PASSIONATE
ABOUT
PARTNERSHIP
AT THE HEART OF EVERYTHING WE DO
Partnership is integral to Specsavers, and everything operations has proved invaluable. Our global programme
we do as a business is about supporting our store of communication events includes partner communication
partners so that they can run successful businesses, meetings, partner letters, surveys, seminars, forums and
lead and inspire their teams, and exceed customer user groups, annual conferences, and even a brand new
expectations. TV channel.
We do this by staying close to our partners, providing One particular success story is this year’s drive to ensure
specialist business and retail support, and offering a every single store in the UK/ROI and Denmark is visited
regular programme of communication and events, all by a support-office leader. This initiative allows cross-
designed to respond to the particular needs of each fertilisation of ideas, discussion of business opportunities,
region. It is the strength of this partnership that brings and the development of new and better ways for our
us success. office and field teams to support stores.
Nurturing our partnership With 30 years of experience behind them, our store
Staying close to our store partners means making sure partners have a wealth of knowledge to share. To
they are kept up to date on future plans, gauging their capitalise on this, our Pay it Forward concept actively
feedback and getting around the table to discuss business encourages and makes it possible for partners to share
challenges. We work shoulder-to-shoulder with our and learn from each other. There are no boundaries to
partners, and have partner representation on each of our the partnership mantra, and supporting each other in
regional boards to help us do just that. Having partner this way is another example of how working together
board members play a full and active role has proved makes us stronger.
such an overwhelming success in the UK that every
governance committee now has partner representation. Supporting and developing partners
We have also provided secondment opportunities for Engaging and supporting our partners of today, and
store partners to undertake key roles within the support developing potential partners of tomorrow, is essential
office, and their vast experience and knowledge of store for the health and future growth of our business.