Creekside Theatre and Live in Lake Country ( Open Air ) websites |
Measure |
Target |
||||||
Develop |
webpages |
to |
integrate |
with |
www . okanaganway . ca |
� |
Webpages |
May 2016 |
separately for Creekside Theatre to list events ; and for Live in Lake |
developed |
|||||||
Country to promote free open air concerts in the parks . |
||||||||
Online Ticketing System |
Measure |
Target |
||||||
Investigate the benefits and services provided by providing online ticketing system . |
� |
Online ticket system implemented |
2017 |
|||||
Interpretive Centre with OKIB ( MOU ) |
Measure |
Target |
||||||
Work with Okanagan Indian Band to develop an Memorandum of Understanding ( MOU ) for the operation of an interpretive centre within Lake Country |
� |
Develop Memorandum of Understanding |
2017 |
|||||
Health Resource Communication |
Measure |
Target |
||||||
Improve communications between various health resources in the community . |
� |
Improve communication tools |
2016 |
|||||
Information Management Strategy |
Measure |
Target |
||||||
Conduct a comprehensive review of existing information and records management in order to prepare a detailed Information Management Strategy |
� |
Complete plan |
2016 |
Mock Water Billing |
Measure |
Target |
|
Collaboration between Finance , Communications and Infrastructure Services – Water departments . Develop a new water bill to reflect metered consumption based on proposed new rates . Develop and implement a communications plan to increase customer awareness and understanding of the importance of water use accountability . |
� |
Mock water bills mailed to customers quarterly in 2016 |
Financial Software Upgrade Review |
Measure |
Target |
|
The Finance department in conjunction with the Information |
� |
Provide |
2016 |
Management Strategy project is looking to upgrade the current software system being used to provide financial and property information . The goal is to purchase a more robust system that will provide more functionality and expand our ability to provide delivery of online customer service information to customers about their property and associated billings . |
� |
recommendation to Council
Purchase Software
|
|
Miscellaneous Fees Bylaw |
Measure |
Target |
|
The Business Systems Review and Council ’ s Strategic Priorities identified the need to review and adjust fees , where appropriate . Numerous fees need to be evaluated in terms of cost recovery , applicability , fee structure , inflation , etc . |
� |
Amendment of applicable bylaws . |
2016 |
Increase Activity Guide Advertising |
Measure |
Target |
|
Increase the quantity and quality of community groups and business advertising in the seasonal Activity Guide published in the Spring and Fall of each year . |
• |
Increased revenue
2016 from ads
|