Contents
02 Operational & Financial Highlights
04 Chairman's Report
06 Chief Executive’s Report
Our strength is based on deep
expertise, excellent resources and
strong relationships, enabled by
smart use of the latest technologies
and seamless integration.
10 Operational Reports
10 – Manufacturer Services
16 – Retail Services
20 – Operations & Information Technology
22 People & Community
24 Company Information
25 Directors’ Biographies
26 Corporate Governance Report
30 Directors' Report
34 Independent Auditors' Report
36 Group Income Statement
37 Group Statement of Comprehensive Income
38 Group Balance Sheet
39 Company Balance Sheet
40 Group Cash Flow Statement
41 Company Cash Flow Statement
42 Group Statement of Changes in Equity
43 Company Statement of Changes in Equity
44 Accounting Policies
50 Notes to the Financial Statements
Annual Report 2016 | 1