Annual Report FY2015 | Page 17

• Initiation of pre-certification process for high-cost prescription drugs • Updated healthcare benefits to outline and clarify healthcare services available to offenders and incarcerated probationers • Provided guidance for offenders and clinicians to better understand the scope of constitutional healthcare and the difference between correctional versus ‘free-world’ healthcare • Prioritized appropriate allocation of resources that allows provisions (payment) for needed services, in the absence of unlimited resources, and minimize the potential for inconsistency in approval and coordination of services. Full PREA implementation was accomplished at all 33 state prisons to include federal PREA audits at 19 state prisons achieving 100% compliance (the additional 38 facilities were scheduled for auditing). A data collection and tracking system was developed to improve reliability of statistical information for reporting and analysis efforts. This unit processed 5,339 hotline calls, investigated 1,346 allegations (4% substantiated, 65% unsubstantiated, and 31% unfounded). The hotline calls increased 7% compared to FY 2014, which was attributed to the increased awareness and improvement of processes. In FY 2015, the Internal Affairs Unit within the agency processed 6,154 grievance appeals, 3,297 disciplinary appeals, 3,297 disciplinary appeals, and reviewed 1,839 use of force reports. The Ombudsman’s Office fielded 11,522 inquires form the public, special interest groups, attorneys, and inmates regarding inmate related issues. The Office of Offender Administration received more than 31,000 sentencing packets during FY 2015 and entered 51,000 transfers. There were 116 audits conducted by the agency’s Audits and Compliance Unit, to include 45 Judicial Circuits, 36 State and Private Prisons, all Transitional Centers, Probation Detention Centers, Residential Substance Abuse Treatment Centers, Farms, Food Distribution Centers and one County Prison. Report FY 2015 17