22
CVO ANNUAL REPORT 2018
Quality Assurance
Quality Assurance, along with Quality
Improvement, are the key components of Quality
Practice designed to assure the public’s access
to quality veterinary care. The development and
maintenance of Quality Practice initiatives by
the profession is in keeping with regulation and a
public protection mandate.
Peer Review of
Medical Records
Council established the Peer Review of Medical
Records as a mandatory component of the
College’s Quality Assurance program. Medical
record keeping is an identified area of practice risk,
based on data the College has collected through
investigations and resolutions, facility accreditation
and peer review. Through this initiative the College
has the opportunity to inspect medical records
under the authority of the Registrar.
Peer Advisory Conversation
The College of Veterinarians of Ontario has
introduced the Peer Advisory Conversation, a
voluntary pilot that is underway until 2019. The
purpose of the pilot is to develop an assurance
initiative that instills public trust in the quality
of care provided by Ontario veterinarians, and
is relevant, accessible and acceptable to the
profession. The initiative will also be considered
a core component of a future mandatory Quality
Assurance program.
The Peer Advisory Conversation pilot is being
conducted in four phases. During the third phase,
conducted in 2018, volunteers participated in a full
conversation with a Peer Advisor focused on all of
the three discussion areas: continuing professional
development, medical record review and case-
based discussion, and non-technical skills.
All the veterinarians I have spoken to were just
happy to connect with another veterinarian outside
their practice to chat and share and learn — a
positive experience with the CVO for veterinarians."
Comment from a Peer Advisor