Annual Report 2018 | Page 16

16 CVO ANNUAL REPORT 2018 The College takes its public protection role in regulating the practice of veterinary medicine very seriously. The College sets standards of practice and expects veterinarians to meet them. Veterinarians in Ontario are committed to providing safe, quality animal care. Investigations & Resolutions The public expects and trusts the College to address all concerns about a veterinarian’s practice or conduct. The College receives, investigates, and acts upon complaints from the public. Conduct issues are screened by two Committees (Executive and Complaints) depending on the concern and the breadth of the investigation necessary. A panel, which includes licensed veterinarians and a representative of the public, examines the details of each case. The most serious cases, which are those referred to the Discipline Committee, include a public hearing. Findings from discipline proceedings are available to the public on the College’s website at www.cvo.org and on the Public Register. Issues of fitness to practice (health or impairment) are dealt with by the Executive Committee and separately from the Complaints stream. Allegations of unauthorized practice, or an individual or organization practising veterinary medicine without a licence in Ontario, are investigated by the Registrar. In 2017–18, 14 claims of unauthorized practice were investigated by the College.