Annual Report 2016 | 23
QUALITY
assurance
QUALITY
improvement
Quality Assurance, along with Quality Improvement, are the key components of Quality
The College assists the veterinary profession with Quality Improvement by providing
Practice designed to assure the public’s access to quality veterinary care. The development
several resources, including workshops, webinars, policy documents and practice advice,
and maintenance of such programs by the profession is in keeping with the public protection
to support the maintenance and enhancement of their skills and knowledge.
mandate of a self-regulated profession.
Peer
Advisory
Conversation
The new Peer Advisory
Conversation will be
the core of the College’s
Quality Assurance
Program. Its goal is to
provide a positive learning
experience and support for
veterinarians in providing
safe, competent care that
is consistent with current
practice standards and
is in the best interest
of those they serve.
The conversation will
cover several areas of a
veterinarian’s practice
including, continuing
professional development,
case-based discussions,
and non-technical skills.
Peer Advisors will provide
tips for managing risk
areas; insight into practice
standards and regulatory
requirements; and
suggestions for continuing
professional development.
In 2016, the pilot phase
of the Peer Advisory
Conversation was launched,
and the Quality Assurance
Committee approved 21
veterinarians to participate
in training and serve in the
role of Peer Advisor.
Continuing
Professional
Development
The new CPD Activity Log was introduced
on December 1, 2015 to assist licensed
veterinarians with logging activities for the
2016 CPD reporting period (November 1,
2015 to October 31, 2016).
Peer Review of
Medical Records
From October 2015 to September 2016,
The College’s team of peer advisors.
64 practices
participated in
a peer review
of their medical
records.
100% of those who completed a survey
after their peer review indicated that they
made or will make changes to their records
as a result of this process.
Examples of changes they
plan to make include:
• Update forms to include contact
information for multiple owners
and emergency contact
• Improve documentation of
client communication
• Utilize the master problem list
function of medical records software
• Ensure all entries in the medical
record are initialed
• Implement a standard
format such as soap