35
#5
Foster organisational commitment to sustainability and corporate
social responsibility
OBJECTIVES
• Organisation operates efficiently to maximise the benefit from available
resources.
• To be an environmentally responsible organisation within available
resources.
• Performance of Interrelate surpasses accepted industry standards.
• Agency investment plan developed to ensure future service needs are
met and expansion is supported.
• Be a good corporate citizen that engages in ethical behaviour within our
communities.
DELIVERED IN 2017-18
• Energy provider reviewed by Finance with the intention to move to a
single provider for the whole organisation.
• Environmental issues and discussions promoted throughout all regions
and offices.
• Commenced development application project for Newcastle site.
• Relocated Central Coast site from Erina to Gosford.
• Moved Rouse Hill site back to adjoining Bella Vista Head Office.
• Completed renovation works at Lismore site.
• Implemented new financial system (NAV).
• Secured tenants for vacant premises in Port Macquarie.
• Migrated to Office 365 system.
THE FUTURE
OF OUR
S T R AT E G I C
PLAN
2018 marked the end of our current strategic plan. A new
plan, for 2019-2021, will be launched with a focus on 7
strategic priorities:
1. Quality, efficiency and choice defines our customer
service
2. Increase in revenue enables an expansion of our service
reach and capability
3. Optimise our strategy through data analysis
4. Interrelate informs social policy
5. Expand market awareness and drive community
engagement
6. Build on existing technology with innovative solutions
7. High performing and engaged workforce
We look forward to addressing our new strategic priorities
with the same vigour which enabled us to achieve our
successes against the 2015-2018 Strategic Plan.