Annual Report 2018 ANNUAL REPORT 2018 single page - Page 3

Chapter 1: Why we do what we do - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 02 CEO and Board report Chapter 2: Enhancing the client experience - - - - - - - - - - - - - - - - - - - - - - - 05 Chapter 3: What we’ve done - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10 Where we work Our clients Project highlight – Say No To Bullying Poster Competition Project highlight – Royal Commission Journeys of Hope Art Exhibition Chapter 4: What difference we’ve made - - - - - - - - - - - - - - - - - - - - - - - - - - 22 CO NT EN TS Measuring client outcomes Our social impact A client’s journey What our clients say Nicolas’ story Case study: Men’s Domestic Violence Support Service Chapter 5: What we’ve achieved - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 31 Our progress against our strategic goals The future of our strategic plan Chapter 6: How we use our funding - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36 Where we get our funding from and how we spend it Chapter 7: With heartfelt thanks to our many enablers - - - - - - - - - - - - - - - 40 Our Patron Our Board Our Executive Our partners Our volunteers Our passionate staff transforming lives