Annual Report 2017 ar_2017_FINAL | Page 5

Year in focus Our objectives Committed to Communities Meeting Need Good to Great Responding to customers’ needs in a considered way Proactive local management Ensuring homes and neighbourhoods are well maintained and delivering services and support to consistently high standards Reinvestment of surplus into supply of new homes and into services to meet need Personal ownership and accountability Signposting and working in effective partnerships Meaningful engagement with stakeholders Building more homes Providing care, support and other services for a range of needs 6 Accord Housing Association Achieving high standards of governance to ensure that what we do is transparent, clearly directed and meets regulatory requirements and expectations A lean centre with strong local focus to enhance delivery at the front-line April 2016 Halton Homes LoCaL Homes teamed up with Halton Housing Trust to begin construction of sustainable, low-carbon timber-frame homes in Runcorn, providing much needed affordable housing in the area. May 2016 Black Country Garden City - 45,000 homes Chris Handy was part of a Black Country LEP delegation to MIPIM, and unveiled the Black Country Garden City model. More than 500 sites have been identified for the proposed 45,000 new homes. The Black Country Garden City site will cover 3,700 acres across 30 towns in the area. Annual Report 2017 7