Annual Report 2016 | Page 6

EVENTS &ACTIVITIES In 2016, AmCham continued serving as a proactive forum on various topics, again confirming its position as the most active foreign business association in the country. Our impressive repertoire of activities and events included 26 gatherings that attracted 895 attendees. EVENT PARTICIPANT FEEDBACK AmCham systematically collects event participant feedback to help continuously improve the value of our events and activities. The following graphic summarizes the consolidated results of all 2016 surveys. EVENT HIGHLIGHT: CONSUMER PROTECTION AND COMPETITION ROUNDTABLE The event gathered representatives from member and non-member companies, the State Market Inspectorate and the Consumer Protection Organization. The discussion was led by the following speakers: Sonja Solevska, Head of Unit at the State Market Inspectorate; Vesna Gavrilovska, Attorney at Law at Cakmakova Lawyers; Marijana Loncar Velkova, President at Consumers Protection Organization; and Ljupka Noveska, Attorney at Law at Karanovic & Nikolic. All speakers referred to companies’ legal obligations in relation to consumers, but also in relation to other companies, the challenges they face in dealing with complaints of consumers depending on the services or products they offer, and the EU trends in protection of consumers and competition. As a general conclusion, all participants agreed that a modern and efficient legal framework is a necessity for improvements in these areas. 5 | AMERICAN CHAMBER OF COMMERCE IN MACEDONIA □ 2016 ANNUAL REPORT