Annual Report 2016
“ Our newly formed Rail division gained real momentum during the year .” are likely to attract higher profit margins than traditional leakage contracts .
Annual Report 2016
STRATEGIC REPORT
24 / 7
national
Water Hygiene service offering
“ Our newly formed Rail division gained real momentum during the year .” are likely to attract higher profit margins than traditional leakage contracts .
OnSite OnSite Utility Services , which offers specialist wastewater services , including flow monitoring , sewer rehabilitation and CCTV surveys , experienced a slow start to the year as water companies finalised their spend profile for the first year of the new AMP cycle . With the second half of the year seeing an increase in activity , OnSite continues to focus upon growing its service capabilities outside of the traditional water sector , thereby reducing the impact of the AMP cycle , with a new Wastewater sales team now in place to deliver this plan .
Our newly formed Rail division gained momentum throughout the year . This continues to perform very well and has recently secured a major framework with a Network Rail delivery partner .
The Sewer Lining division has continued to perform well , achieving good levels of client satisfaction and further developing strong relationships to become the preferred partner of choice to many clients .
Pipeline Services has been restructured , involving the formation of a new management team and the closure of the Warrington depot to reduce the cost base . Further tightening of commercial control measures has seen the business grow its revenue and deliver more profit than the previous year . The business was also successful in securing a long-term framework with South Staffs Water , which will create a stable platform to trade off . The business continues to grow its customer base outside of the Group , which is an area that we continue to target .
Both OnSite Specialist Maintenance ( OSM ) and Perco traded strongly , whilst embedding new management teams so as to allow for professional delivery of larger , more complex projects in future years .
The Pipeline Services , OSM and Perco businesses have now been integrated into OnSite in this new year .
Water Hygiene IWS Water Hygiene is a market leading provider of legionella control services and water hygiene risk assessment , maintenance and remedial works , together with a comprehensive water treatment service , to a wide range of customers including local authorities , housing associations and FM companies . The business offers a 24 hours a day , 365 days a year national mobile service supported by the increasing use of technology , which we continue to invest in .
Throughout the year the business has implemented a new ERP business management system , which , along with the mobile solution implemented in this new year , will significantly enhance operational efficiency going forward . It is encouraging to see that the business improved on last year ’ s profit whilst implementing this system .
18
Annual Report 2016
STRATEGIC REPORT
24/7
national
Water Hygiene
service offering
“Our newly
formed Rail
division gained
real momentum
during the year.”
are likely to attract higher profit
margins than traditional leakage
contracts.
to grow its customer base outside of
the Group, which is an area that we
continue to target.
OnSite
OnSite Utility Services, which offers
specialist wastewater services,
including flow monitoring, sewer
rehabilitation and CCTV surveys,
experienced a slow start to the
year as water companies finalised
their spend profile for the first year
of the new AMP cycle. With the
second half of the year seeing an
increase in activity, OnSite continues
to focus upon growing its service
capabilities outside of the traditional
water sector, thereby reducing the
impact of the AMP cycle, with a new
Wastewater sales team now in place
to deliver this plan.
Both OnSite Specialist Maintenance
(OSM) and Perco traded strongly,
whilst embedding new management
teams so as to allow for professional
delivery of larger, more complex
projects in future years.
Our newly formed Rail division
gained momentum throughout
the year. This continues to perform
very well and has recently secured
a major framework with a Network
Rail delivery partner.
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