A N N UA L R E P O R T 2016 - 2017
Kindergarten to Year 12. This is a tall task that will » » stay at the forefront of service development continue into the coming year. through co-production with consumers. » » The Building Connections practice group has » » expand the way we engage within the digital space There is still more to come, with the Board’s further
updated the content of our flagship program. to disseminate information. investment in our Blue Skies project. Blue Skies
» » The Aboriginal Building Connections practice group » » use technology to support communication, staff recognises the many challenges ahead for the
finalised and trained people in the new Aboriginal engagement and quality assurance. community sector and further positions Interrelate
Building Connections, which has deeper and richer
current social issues involving cybersafety.
to be relevant, efficient and competitive in an ever-
cultural content. The program now also includes To date, the following deliverables have been achieved: changing market by focusing on the following
discussion of the effects of intergenerational » » Work in partnership with Kudos Knowledge on the deliverables:
trauma on family conflict. delivery of the I relate. SAFE platform, which − − Process efficiencies.
» » Stronger Connections, Building Bridges, Positive focuses on cybersafety. − − Maximise resource utilisations.
Parenting and Creating Positive Relationships will » » Lay the foundation for transforming paper-based − − Create agility.
be finalised in the coming year. educational resources into digital content. − − Create new business and service offerings through
» » Commence the redesign of our website to provide
the investment in technology.
Technology investment flexibility in our interaction with clients. Interrelate has a long history of being innovative and » » Develop educational webinars to enable access to Supporting our staff
cutting edge in service delivery, and this year has programs through outreach modalities. Our staff are the bloodline of our organisation, and this
been no exception. We wanted to explore the role » » Trial options for telephone and Skype services year we have continued to invest in their growth and
of technology in meeting the changing needs of our through a web interface. development as well as in creating support structures to
clients. A project staff group was established and key » » Use artificial intelligence to provide a parental maintain the quality of service delivery.
deliverables were agreed to, with the Board investing a portal that supports our ‘Questions Kids Have’ book » » A statement of purpose for all services has been
pool of funds of $250,000 to resource this investment series. The portal, to be launched by the end of developed that links program logics to service
over three years. The project is helping us to: 2017, will enable parents to access answers to delivery, enabling staff to have a clear picture of the
» » define the role we can play as an organisation in frequently asked questions provided by children interventions being offered through Interrelate and
educating young people, parents and the who attend our school education programs. The the expected client outcomes.
portal will be linked to an e-commerce platform » » A quality staffing framework continues to be
» » develop systems of support and provide that will on-sell resources, books, webinars and implemented to support new staff and to ensure
information in a digital context to answer the educational materials for parents and children. quality and clinical governance of our services.
questions children, young people and parents have » » Through our Festival Of Films, engage young » » A supervision framework supports the onboarding
about relationships. people in the conversation about addressing of new supervisors and supports existing >
community.
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