Annual Report 2015 | Page 37

engaging

engaging

Gregory Jones , Mona Akawi , and Strahinja Resanovic work in our Physician and Public Advisory Services and answer calls from members of the profession and the public on a wide variety of issues .
Top 5 questions members of the public ask us
Top 5 questions doctors ask us photo : D . W . Dorken
1 “ Can you help me find a new family physician or specialist ?”
2 “ How do I file a complaint about a doctor ?”
3 “ How long should it take for a doctor to provide a third party report or forward information from my medical record ?
4 “ When is it appropriate to be charged for uninsured services ?”
5 “ I am unhappy with the service of a particular institution ( i . e ., hospital , nursing home , nursing service etc .) What can I do ?”
1 “ How long must I maintain my medical records ?”
2
“ How do I end the patient-physician relationship ?”
3 “ Am I required to make a mandatory report in this particular circumstance ?”
4 “ How do I maintain patient confidentiality in this particular circumstance ?”
5 “ Can you help me complete my annual renewal form ?”
Annual Report 2015 37