Annual Report 2015
As a result of their activities in this
area, a number of businesses have
achieved and maintained ISO14001
Environmental Management status.
Communities
Our CSR programme is focused on
giving something back, at a grass
roots level, to the communities
we serve and operate in, as well as
further afield.
The Group made charitable donations
of £206,000 during 2014/15, in
addition to the Group’s coordination
of WaterAid fundraising activities
continuing in force. South Staffs
Water was able to raise its highest
ever sum of £12,000 at its annual
dinner dance, which included a talk
from our education co-ordinator, who
spent a week in Uganda seeing firsthand the services WaterAid is able to
provide. Over £30,000 was raised for
the charity during the year.
During the year, South Staffordshire
Plc employees took part in a Wolf Run
10km obstacle course and Hydrosave
employees organised a cake bake,
raising a total of over £4,000 for Acorns
Children’s Hospice, a Midlands-based
charity offering a network of care for
life limited and life threatened children
and young people, and their families.
Echo Managed Services were proud
to be involved with planting poppies
at the Tower of London, through
their contract with Historic Royal
Palaces to handle public orders for
the ceramic works of art. Downing
Street beckoned for one South Staffs
Water employee as a thank you for
his awareness raising and fundraising
activities for the Liam Fairhurst
Foundation.
Education also plays a vital role in all
our community engagement activity.
Throughout recent years we have
continued to develop our portfolio
of education support to enable
us to offer benefits to the wider
community. We work closely with
a range of schools and education
partners to offer children and adults
opportunities to enhance their
understanding of the world of work
and the water industry, as well as
more global subjects such as water
and the environment.
For example, to help raise awareness
of Water Saving Week, South Staffs
Water invited pupils from a local
primary school to design a water
saving advert, with the winning
design reading “Let’s all save water
because we have some and some
don’t” being featured in the Express
and Star.
Customers
Putting customer satisfaction at the
top of the Group’s agenda, building
and further developing relationships
with our customers, whether
household or business customers, and
innovation are all key to the future of
the Group.
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