Annual Report 2015
£480
million
planned AMP 6
investment
this measure to develop training
programmes that will enable people
to develop new skills.
Retail readiness
As the blueprint for competition
within the non-household sector
is now almost complete, we are
preparing systems, processes
and organisational structures to
accommodate this shifting landscape.
We fully understand the proposed
direction and welcome the prospects
that retail will bring to our industry
and how it will shape and transform
our business.
The year ahead
The business remains focused on
delivering its primary objective of
supplying excellent water quality
consistently to customers as well as
achieving our broad range of other
performance commitments. We
see our commitment to stakeholder
engagement, customer challenge
and transparency increasing still
further. We will continue to provide
our people with a safe and rewarding
working environment.
As we begin the next five year
regulatory cycle we are focused on
ensuring that the predicted benefits
of investing £480 million are realised
to their full extent.
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