8 Build Practice
Capacity and
Capability
“I WOULD JUST LIKE TO SAY THANK YOU FOR
A WELL CO-ORDINATED, INTERESTING AND
REWARDING TWO DAYS IN WARRNAMBOOL.
I THOUGHT THAT ALL YOUR TEAM WERE
KNOWLEDGEABLE AND EXTREMELY
PROFESSIONAL AND THAT YOU KEPT THE
FOCUS, FLOW AND TIMINGS GOING WELL.”
Mark Leddy, Practice Manager, Camperdown Clinic
after attending ABCs of Practice Sustainability
Workshop in Warrnambool.
We provide professional and business support to
practices, promoting knowledge sharing, networking,
and training opportunities across Victoria.
8.1 Practice training
RWAV has been working to better address the needs
of practice staff to create positive work environments.
Retention and workforce support officers visit practices
routinely to help build capacity and encourage
innovation. They speak to practice managers and
connect with nurses, allied health professionals and
other staff to provide assistance where it’s needed.
8.1.1 ABCs of Practice Sustainability
In 2015-16, RWAV conducted pilot business training
workshops, ABCs of Practice Sustainability, to assist
practices in rural and regional areas to become more
sustainable in the face of ongoing changes in the health
sector. This two day program was aimed at practice
managers and principals, operational managers and
allied health professions to address the gap in the
market by making the training accessible to staff
in regional and rural areas. Making these sessions
accessible, relevant and innovative was the key to
enhancing practice knowledge, and we found them
to be highly successful and engaging.
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Annual report 2015—16
Rural Workforce Agency Victoria
Rural Workforce Agency Victoria
8.1.2 Practice Ready
Our Practice Ready orientation workshops, also part of
a new pilot program in 2015-16, provided an orientation
session to health professionals new to Primary Health
Care. These workshops were about orienting health
professionals who were from overseas or from an acute
setting to the Primary Health Care system in Australia
so they could be ‘Practice Ready’ when they entered
the workforce.
8.1.3 Medicare Benefit Scheme program
RWAV continued to deliver the highly popular
Medicare Benefits Schedule (MBS) program this
year. The workshop enabled health professionals to
improve their knowledge of the MBS, while reinforcing
compliance with MBS rules and regulations.
Annual report 2015—16
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