Annual Report 2014 -15 | Page 7

Our Service Charter Interrelate promises to: • provide you with a safe environment • protect your privacy • recognise diversity and provide equal service opportunities among all communities, families, couples and individuals regardless of gender, religion, sexual orientation, age, race, ethnicity or disability • have highly skilled staff to help you • provide you with up-to-date information • refer you to other services as appropriate and help you contact them • listen to any complaints and feedback you might have Confidentiality Anything you tell our staff is confidential. We will only disclose personal information if you give us permission or if required or authorised to by law, for example, to protect children or others from harm. Where We Are Interrelate has 10 major regional locations across NSW with 27 outreach locations into the broader communit y. • Tweed Heads • Byron Bay Lismore •• Grafton • Kyogle Casino • Walgett • Bourke • Ballina (x2) Coffs Harbour • Coonamble • Coonabarabran Scone • Dubbo Muswellbrook • • Mudgee Maitland • Cessnock • Orange • Cobar Central Coast Woy Woy Riverstone • • Bowraville • Nambucca Heads • Kempsey Port Macquarie Taree • Raymond Terrace • Singleton (x2) Newcastle • Lake Macquarie • • Wyong Greater Sydney (Caringbah & Bella Vista) Key: • Major regional locations Outreach locations 05