AmCham Macedonia Fall 2016 (Issue 51) | Página 18

Cover Story Fall 2016 / Issue 51 Recycling as Competitive Advantage T he future of the successful restaurants and cafes is not only in the quality of service they offer, but also their ability to act responsibly toward their communities, including local clients, suppliers and the natural environment. This requires a developed level of ecological awareness and modern waste management systems, both of which are largely lacking in Macedonia. In recognition of this fact, Pakomak, a company for packaging management and waste, began an eco- initiative in 2014 called, “Are You Recycling?” to motivate food service providers Wait, wait…What!? Author: : Iko Brdaroski, Sales and Marketing Manager to regularly select and collect glass bottles in special recycling bins. The initiative also involved eco-messaging targeting the general public in participating facilities, to motivate them to sort and recycle their waste toward creating a cleaner environment. This initiative proved particularly successful and meaningful in both years. Starting with just 15 coffee shops and restaurants, the initiative now involves over 280 facilities who collectively recycle over 60 tons of glass (roughly 200,000 bottles) each month. And the campaign isn’t over yet! The number of participating facilities grows daily. Additionally, most of participating companies also have modern gas grills that enable simple collection of used cooking oil from deepfat fryers for proper disposal by specialized companies, rather than dumping it in drains and polluting precious groundwater. With this initiative, Pakomak has proven that eco-awareness doesn’t have to interrupt business operations, but can actually enhance them. - Tipping Your Waiter is Illegal A new column where we highlight some of the irrational or even absurd aspects of Macedonia’s business environment. O ne of the wonderful things about visiting and living in Macedonia is the wonderful and relatively inexpensive restaurant services. So, many visitors are surprised when they are told tipping food service staff is generally discouraged or minimized. This is because, in order for tips to be legal, restaurants would need to issue a separate “fiscal receipt” to the customer for the tip amount and pay the corresponding taxes on that amount. However, this is never done. Do local waiters and restauranteurs just love evading taxes? Or is there something else at work here? In a recent article published in Dnevnik, the author 18 AMCHAM MAGAZINE explains that waiters handle this problem by hiding their tips during the workday, since excess cash in the cash register is cause for inspectors to issue hefty fines and even close the restaurant for a certain period. The Public Revenue Office seems to have focused heavily on punishing companies’ failure to process all cash through approved cash registers since at lea st 2012 (€932,509 in fines issued), 2013 (€1.228 million), 2014 (€913,845) and 2015 (€469,498). Tipping is a fact of life virtually everywhere in the world. Perhaps local authorities should consider a way to encourage tipping for good service and facilitate payment of related taxes instead of pretending it doesn’t exist. Analysis Fall 2016 / Issue 51 Macedonia’s Stubborn Unemployment Rate Employment struggles to reach pre-crisis levels A recent World Bank regional economic report provided since the 2008 global economic crisis, it remains third-highest in the region in both long-term unemployment and forecasted unemployment for this year. the following view of unemployment in Macedonia within the context of its peers in the region. While Macedonia is a clear leader in terms of the employment growth In an attempt to change this trend, the government has introduced a number of employment incentive programs aimed primarily at reducing employers’ contributions for compulsory social insurance and even payment of personal income tax when hiring unemployed people from a number of traditionally vulnerable social groups. The most notable of these programs, the Ministry of Labor and Social Policy-led program called, “Macedonia Employs,” was reported to have created 19,000 jobs in 10,140 companies from its beginning in April 2015 through June 2016. The following AmCham analysis of National Employment Agency data shows the official total number of employment registrations filed over the past 12 years. It is important to note that these data include all registrations filed, regardless of whether they had an impact on unemployment. This is because a single person employed on consecutive 1 month contracts by the same employer throughout the year would raise the number of employment registrations by 12 for that year while failing to reduce official unemployment whatsoever. Source of above graphics: Figures 2.1 and 2.2 from the World Bank Southeast Europe Regular Economic Report #10; page 6 available at: Source: National Employment Agency of Macedonia reports on “Employment Registration Trends” available at http://avrm.gov.mk/registrirani-prijavi-za-zasnovani-rabotni-odnosi.nspx. Visual presentation: AmCham Macedonia. While these standard reports do not tell us what percentage of each year’s registrations are “repeat customers”, they do offer insight in the type of jobs being created year over year; namely, temporary or seasonal jobs made up a majority of those created from 2006-2015 as shown in the graphic on the left. It is also important to note that these National Employment Agency data on employment registrations do not differentiate between public and private sector hiring. * Source: http://www.mtsp.gov.mk/makedonija-vrabotuva.nspx AMCHAM MAGAZINE 19